Exploring the Impact of Social Networking on Communication in Organizations

ABSTRACT

Social networking technology has the potential to transform how organizations communicate, cooperate, and connect with key stakeholders. Our research explores how social networking technologies are deployed within organizations and how the use of these technologies is related to effectiveness in organizational communication and promotion. We also identify the facilitating factors and constraints around the use of social networking tools for communication. To examine these questions, we conducted interviews with 131 senior level executives across a broad range of organizations and employed both quantitative and qualitative methods of analysis. The executives were asked to rate numerically and then discuss in narrative form a series of questions about IT strategy and issues affecting social networking in their organization. We find important differences both in the types of tools used as well as how they are used and discuss the implications of our findings for companies seeking to more effectively harness social networking technologies.     

Fuzzy gain-scheduling control of a gas-liquid separation plant implemented on a PLC

In the paper an approach to the non-linear control of a gas-liquid separation plant is presented. To solve the problem the fuzzy gain-scheduling method was used and implemented on a programmable logic controller (PLC). Velocity-based linearization approach was used for control system design and implementation for the first time in process control application. Emphasis was placed on the appropriate adaptation of the method and some important implementation issues. The algorithm was carefully designed and tested by using ordinary simulation, hardware-in-the-loop simulation, and experiments on the real plant. The results show that the proposed approach substantially improves the closed-loop performance of the plant.     

Mobile commerce and device specific perceived risk

This study examines the role of perceived risk and access device type on consumers’ on-line purchase decisions. We use a two-step hurdle approach to estimate consumer behavior. In the first step, the decision of whether to engage in eCommerce is estimated and in the second step, how many orders to place is estimated. We use a large multi-year survey sample of households from Canada’s national statistical agency—Statistics Canada. The sample size is such that we are able to conduct sub-sample analysis of PC-only users, mobile-only users, and other-users. We show that online security and price significantly influence mobile eCommerce. We also show that there is a statistically significant difference in the intensity of eCommerce engagement across device type and consumer risk type (high/low). One of our main findings is that perceived risk affects purchase decisions for mobile users more than PC users, however additional comparisons are carried out with our analysis.     

The impact of a call centre on communication in a programme and its projects

Call centres are increasingly being utilised in public sector programmes to facilitate and manage communication between numerous stakeholders. Yet, the impact of call centres on projects has not been investigated. This paper reports on a survey with 92 respondents that assessed the impact of a call centre for a repair and maintenance programme. An empirically verified model is presented to illustrate the relationship between call centre communication and project performance. A balance of frequent informal and formal communication is shown to reduce mistrust and conflict of interest resulting from each party trying to maximise his respective economic position in the principal–agency relationship. The data provides evidence that a call centre improves the communication, collaboration and trust in project principal–agency relationships which, in turn, is perceived to contribute to project performance.     

Reaction kinetics of metal deposition via surface limited red-ox replacement of underpotentially deposited metal monolayers

The study of the kinetics of metal deposition via surface limited red-ox replacement of underpotentially deposited metal monolayers is presented. The model system was Pt submonolayer deposition on Au(1 1 1) via red-ox replacement of Pb and Cu UPD monolayers on Au(1 1 1). The kinetics of a single replacement reaction was studied using the formalism of the comprehensive analytical model developed to fit the open circuit potential transients from deposition experiments. The practical reaction kinetics parameters like reaction half life, reaction order and reaction rate constant are determined and discussed with their relevance to design and control of deposition experiments. The effects of transport limitation and the role of the anions/electrolyte on deposition kinetics are investigated and their significance to design of effective deposition process is discussed.     

The effect of Fe on magnetic moment of electrodeposited CoFe alloys—Experimental study and analytical model

The effect of Fe³⁺ concentration on saturation magnetic flux density (B_s) of electrodeposited Co_40-44Fe_60-56 films was investigated. The results show that if the conditions at the electrochemical interface for nucleation/precipitation of iron(III) hydroxide (Fe(OH)₃) are reached, the B_s of electrodeposited Co_40-44Fe_60-56 films quickly decreases as a result of the Fe(OH)₃ incorporation into deposit. These conditions are discussed as a function of the solution formulation (pH) and the parameters of electrodeposition process (current density, current efficiency, diffusion layer thickness) and a simple analytical model is developed qualitatively describing the hydroxide incorporation phenomenon and resulting decrease in B_s of Co_40-44Fe_60-56 films.     

Melt granulation in fluidized bed: a comparative study of spray-on versus in situ procedure

Objective: The aim of this study was to investigate the influence of process parameters, binder content and binder addition method on characteristics of the granules obtained by melt granulation (MG) in fluidized bed.

Methods: Spray-on experiments were performed according to 2³ full factorial design. The effect of binder content, molten binder feed rate, and spray air pressure on granule size and size distribution, granule shape, ?owability and drug release rate was investigated. In the in situ experiments, the influence of binder particle size and binder content was evaluated. Solid-state characterization was performed by means of differential scanning calorimetry, X-ray powder diffraction and Fourier transform infrared spectroscopy.

Results: Size of the granules obtained by spray-on procedure was significantly influenced by binder content and spray air pressure, while the width of particle size distribution was mainly affected by binder feed rate. Spray air pressure showed the most significant influence on granule shape. It was shown that smooth and spherical particles with good flow properties may be obtained by both procedures, spray-on and in situ MG. The results obtained indicated the influence of agglomeration mechanism on granule sphericity, with higher degree of granule sphericity observed when immersion and layering was the dominant mechanism. Paracetamol release from granulates was very rapid, but after compression of the granules into tablets, drug release was considerably slower. Solid-state analysis confirmed that the physical form of the granulate components remained unaffected after the MG process.

Conclusion: The results presented indicate that MG in fluidized bed could be a good alternative to conventional granulation techniques.     

Clinical assessment research with older adults.

Methodological issues in geropsychological assessment research are discussed and exemplified with recent investigations. Increased use of short-term longitudinal designs, more diverse and representative sampling, and routine inclusion of measures of health are among the recommendations made for future studies. Caution is urged in the application of new tests or screening batteries until sufficient independent validation studies are completed. Research contrasting neuropsychological performance of older persons from different racial and ethnic groups is briefly reviewed, and applications of geropsychological assessment to practical arenas such as competency determination are critiqued. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Investigating teamwork and taskwork in single- and multi-display groupware systems

Multi-display groupware (MDG) systems, which typically comprise both public and personal displays, promise to enhance collaboration, yet little is understood about how they differ in use from single-display groupware (SDG) systems. While research has established the technical feasibility of MDG systems, evaluations have not addressed the question of how users’ behave in such environments, how their interface design can impact group behavior, or what advantages they offer for collaboration. This paper presents a user study that investigates the impact of display configuration and software interface design on taskwork and teamwork. Groups of three completed a collaborative optimization task in single- and multi-display environments, under different task interface constraints. Our results suggest that MDG configurations offer advantages for performing individual task duties, whereas SDG conditions offer advantages for coordinating access to shared resources. The results also reveal the importance of ergonomic design considerations when designing co-located groupware systems.