Competitive intelligence embeddedness: Drivers and performance consequences

The proliferation of Web-based information sources and social media draw firms' attention to these channels as sources of competitive intelligence (CI). To date, research has focused mainly on information collection techniques rather than on CI uses and its influence on firm performance. We define CI embeddedness as the extent to which management and employees incorporate CI in daily routines, so that actionable knowledge is transferred throughout the organization. A survey of 124 decision makers reveals positive impact of Web CI sources as well as alliances with information providers on CI embeddedness. Furthermore, while CI embeddedness shows no direct influence on firms’ performance, it has a mediated effect on performance through customer satisfaction.     

Multi dimensional system for evaluating preventive program for upper extremity disorders among computer operators

Typing is associated with musculoskeletal complaints (MSCs), caused by multiple risk factors. Although a wide variety of ergonomic intervention programs were conducted to reduce risk factors and MSC's, only few of them were found evidence based. This study aimed to test the efficacy of a workplace intervention in reducing MSC's among computer workers. 66 computer workers were assigned randomly to one of three intervention programs: ergonomic intervention including biofeedback, intervention without biofeedback and control group without intervention. The efficacy was tested by advanced assessment including; pain location and severity, posture at work, upper extremity 3D kinematics, muscle activity and psychosocial status. Working hypothesis; significant score differences will be found between the study groups which underwent ergonomic intervention and the control group on the following measures: pain complaints, upper extremity kinematics, muscle activity and psychosocial status. Significant differences were found between pre and post intervention and between research groups and the control group in pain, posture and motion. The ergonomic intervention with biofeedback had no unique contribution in comparison to other interventions. In conclusion; the proposed intervention program was found efficient for reducing pain among computer workers.     

Culture instead of politics: negotiating ‘Otherness’ in intercultural educational activity

Programmes based on intercultural encounters with the ‘Other’ place culture and cultural difference at their centre. ‘Cultural discourse’ has even been defined as a new epistemology and praxis that plays a key role in the process of recognition. In the light of these assumptions, this study used ethnographic field work to examine the ways culture was employed by Palestinian and Jewish students who took part in an intercultural programme in a large academic institution in Israel (2006–2010). The findings reveal two major discursive practices that were used during the meetings: individuation and collectivisation of culture. Individuation was used mostly by the Jewish group and served to emphasise the particularity of the participants. Collectivisation was used mostly by the Palestinian group and served to emphasise the particularity of the group. The different ways both practices used culture served to position majority–minority rhetoric outside national political contexts. Thus, by revealing the way power relations were discursively re-produced by the use of culture, these findings problematise the role and authority given to culture in encounters with the ‘Other’.