二次考核:有效避免平均化

<正>二次考核方法能科学客观地衡量出员工个人的绩效表现,不失为一种可行的考核办法。对习惯于当好好先生的中国人来说,在绩效考核中,对个人考核的打分往往出现“平均高分”的现象,导致了绩效考核的平均化和形式化。这种现象在我国国有企业几乎是一个通病。这样的考核结果将产生不良的影响:首先,员工干好干坏一个样,既打击了高绩效员工的积极性,又助长了低绩效员工的惰性;第二,人人得高分,意味着每个人的工作都很优秀,这使得绩效考核作为绩效改进工具的作用没能发挥,偏离了绩效考核的初衷。     

加强酒店财务部绩效考核体系的思考

酒店财务部的绩效考核是一项复杂和必要的工作,需要有一套系统、有效且具有可操作性的考核体系。本文将酒店财务部的绩效考核分两个层次:部门考核和员工考核。在考核方法的使用上,对部门考核时,建立KPI指标体系;对员工考核时,采用360考核法。     

酒店员工绩效考核存在问题及改进研究——以广州香格里拉大酒店为例

作为酒店人力资源管理的重要环节,员工的绩效考核对酒店人力资源管理工作的开展、实施和战略决策的制定起着不可忽视的作用。本文通过对广州香格里拉大酒店的员工绩效考核（PDR）体系的实际考察,采用观察法和深度访谈调研法,客观地从设计、实施和结果运用三方面深入探讨了评价体系和考核实务中存在的问题;并分别从这三方面提出了相应的改进方法和建议。本研究不仅对广州香格里拉大酒店的考核体系改进有参考价值,而且对整个酒店行业的人力资源考核改进也有很好的借鉴作用。     

领导性格对组织冲突发展的影响分析

冲突会给组织带来一定的消极影响,但也会带来一定的积极影响。根据性格的不同,领导者大致划分为独裁型、放任型与民主型三种基本类型,不同的领导性格对组织冲突的影响不同。领导者引导冲突向建设性方向发展,要建立鼓励建设性冲突的组织文化,主动打破现状,运用非正式沟通激发建设性冲突。     

关于国有企业绩效考核结果难以拉开差距的问题研究

时下,绩效管理作为人力资源管理的一大模块,越来越多的受到重视。绩效考核作为衡量员工工作能力、态度和成绩的手段,越来越多的应用到实际工作中去。但是如何才能让绩效考核真正的发挥作用,考核结果能真实的反应员工的绩效情况,避免出现考核结果拉不开差距的现象,是一个值得人力资源从业者深思的问题。本文就考核过程中出现的问题进行分析,并探讨如何避免此类问题的良策。     

情感事件理论视角下自恋型领导对员工敌意的影响研究北大核心CSSCI

基于情感事件理论,通过对635名员工的问卷调查,探析了自恋型领导对员工敌意的影响。研究结果表明:自恋型领导正向影响员工敌意;领导合作型冲突管理行为能降低员工敌意,竞争型冲突管理行为会提高员工敌意;领导冲突管理行为(合作型和竞争型)中介了自恋型领导与员工敌意的关系;员工权力距离调节了领导冲突管理行为(合作型和竞争型)与员工敌意的关系。即权力距离越高,合作型冲突管理行为对员工敌意的负向影响越强,竞争型冲突管理行为对员工权力距离的正向影响越弱。     

绩效考核与绩效管理

长期以来,机关、事业单位对员工实行管理的其中一个重要环节是进行年度考核制度。年度考核是一种绩效考核。绩效考核是对员工一段时间的工作、绩效目标等进行考核,是前段时间的工作总结,同时考核结果为相关人事决策（晋升、解雇、加薪、奖金）等提供依据。绩效管理是管理者与员工之间在目标与如何实现目标上达成共识的过程,以及增强员工成功地达到目标的管理方法以及促进员工取得优异绩效的管理过程。     

高校科研团队考核指标体系建立的研究

目前科研团队已经成为我国高校科研创新和人才培养的重要载体。本文结合大连理工大学管理学院学术创新团队的考核机制就团队绩效考核问题做一些探讨和研究,主要将团队考核分两部分进行,建立了团队整体考核和团队成员个人考核指标体系。     

＂非平衡＂的二级绩效考核方式

本文针对现代企业普遍现存的问题,设计出一种＂非平衡＂二级绩效考核方式.即根据工作性质将部门分为三类,并有针对性地设计出绩效考核改进方案,包括收入型考核模式和客户价值型考核模式、岗位价值型考核模式和技能型考核模式、积分型考核模式,对指导企业实践具有现实意义.     

怎样让考核落到实处

1 让绩效考核思想深入员工(这里既包括考核者,也有被考核者)心中。2 进行工作分析,制定出切实可行的考核标准。3 让价值评价体系成为价值创造与价值分配体系的中介。4 形成有效的人力资源管理机制。5 具备系统的眼光和思维,同时在考核过程中适时推动组织的变革前进。     

绩效考核政治性对个体知识共享行为影响的实证研究

随着组织政治和管理伦理成为理论界和实践界共同关注的热点问题,越来越多的学者开始研究管理者在绩效考核过程中的政治性操作对员工工作场所行为的影响.基于结构方程技术的实证分析发现,积极绩效考核政治性对员工知识共享行为具有显著正向作用,消极绩效考核政治性对员工知识共享行为具有显著负向作用;绩效考核政治性通过成就感知、个人兴趣、集体情感与责任动机的完全中介作用间接影响员工知识共享行为;绩效考核政治性与员工知识共享动机和行为之间的关系并不随着员工工作控制点的差异而变化.研究结论既具有理论价值,又富含管理启示.     

The importance of employee participation and perceptions of changes in procedures in a teamworking intervention

The powerful positive results of implementing teamwork are not always achieved. It has been suggested that attempts to implement theories regarding teamwork do not always lead to those theories being put into practice, and as a result positive outcomes are not always found. The participation of employees in the development and implementation of an intervention may help to ensure that changes take place. In this longitudinal study (N = 583) of teamwork implementation in Denmark we examined the links between pre-intervention working conditions and well-being, levels of participation in planning and implementation, employees' reports of changes in procedures, and intervention outcomes. Pre-intervention levels of autonomy and job satisfaction predicted the degree of employee participation in the planning and implementation of the intervention. Pre-intervention well-being and social support were linked directly to the degree to which employees reported changes in existing work practices concerning teamwork. In addition, participation and changes in work procedures were significantly associated with post-intervention autonomy, social support and well-being. The results indicate that employee participation in intervention processes is crucial in what appears to be an important association with perceived changes in procedures and, therefore, in intervention outcomes.     

High Performance Work Systems and Organizational Performance: An Empirical Study on Manufacturing and Service Organizations in Pakistan

A two level analysis was conducted to examine the impact of High Performance Work Systems (HPWS) on organizational performance by investigating four most prevailing theories in HPWS literature i.e., human capital (Resource based view), social exchange, relational coordination, employee attitudes and behaviours. It was proposed that HPWS predicts improved organizational performance and this relationship can be strengthened through intervention of human capital development, degree of social exchange among organizations and its members and productive relationships among employees. It was further argued that HPWS results into employee motivation, job satisfaction and organizational citizenship behaviours, which ultimately results into better organizational performance. Results from 17 manufacturing and service organizations confirmed the significance of association of implemented and perceived HPWS with managerial and employee rated organizational performance. Mediation analysis confirmed the contribution of human capital, social exchange, relational coordination and OCB towards organizational performance but no influence was found for employee attitudes on HPWS-performance linkage.     

专业化知识搜寻、管理创新与企业绩效：认知评价的调节作用

本研究基于探索/利用双元分析框架,将管理创新划分为利用式管理创新和探索式管理创新两个维度,并将知识搜寻和认知评价的理论观点整合到现有管理创新采纳与实施过程理论模型中,构建了一个研究模型,以考察双元管理创新的采纳过程及其实施对企业绩效的影响。本文以我国华南地区468家制造型企业为问卷调查对象,对上述研究模型进行实证检验,结果表明:(1)科学型知识搜寻主要促进探索式管理创新;市场型知识搜寻对利用式和探索式管理创新均有正向影响;供应链型知识搜寻主要促进利用式管理创新;(2)科学型知识搜寻与探索式管理创新间的关系同时受到风险性认知(负向)、匹配性认知(正向)和复杂性认知(负向)的调节效应影响;市场型知识搜寻与利用式管理创新间的关系仅受到复杂性认知的负向调节效应影响;供应链型知识搜寻与利用式管理创新间的关系同时受到风险性认知(负向)、匹配性认知(正向)和复杂性认知(正向)的调节效应影响,但其与探索式管理创新间的关系仅受到匹配性认知的负向调节效应影响;(3)利用式管理创新与企业绩效呈倒U型关系;探索式管理创新与企业绩效呈正U型关系。研究结论对于厘清管理创新的复杂采纳过程及其实施机理有一定的理论贡献,同时对企业顺利开展管理创新具有一定的实践启示意义。     

Effectiveness of Performance Appraisal: An Integrated Framework

Based on a robust analysis of the existing literature on performance appraisal (PA), this paper makes a case for an integrated framework of effectiveness of performance appraisal (EPA). To achieve this, it draws on the expanded view of measurement criteria of EPA, i.e. purposefulness, fairness and accuracy, and identifies their relationships with ratee reactions. The analysis reveals that the expanded view of purposefulness includes more theoretical anchors for the purposes of PA and relates to various aspects of human resource functions, e.g. feedback and goal orientation. The expansion in the PA fairness criterion suggests certain newly established nomological networks, which were ignored in the past, e.g. the relationship between distributive fairness and organization‐referenced outcomes. Further, refinements in PA accuracy reveal a more comprehensive categorization of rating biases. Coherence among measurement criteria has resulted in a ratee reactions‐based integrated framework, which should be useful for both researchers and practitioners.     

The relationship of organizational and social coping resources to employee coping behaviour: A longitudinal analysis

Research on the determinants of coping behaviour has focused primarily on stressor-specific influences and on personal attributes and skills that serve as coping resources. However, coping resources can also include aspects of the organizational and social environment. This study investigates the role of supportive work relationships and of participation and influence in decision-making in determining the coping behaviour of employees in a manufacturing plant. Since the relationships between worksite coping resources and employee coping behaviours may be causally reciprocal, longitudinal models were analysed to sort out causal priorities. Results showed that organizational and social coping resources did influence subsequent coping behaviour. Perceiving oneself to have influence over decision-making at work predicted increases in active, problem-solving coping attempts and decreases in resignation in response to worksite stressors. Also, employees who perceived their co-workers and supervisors to be supportive were more likely to increase their mobilization of that support when faced with worksite stress. In addition, the use of certain employee coping behaviours influenced subsequent levels of participation in decision-making, as well as the quality of relationships with co-workers and supervisors.     

知识管理绩效评价研究

绩效评价是知识管理的重要环节,本文通过对知识管理目标体系的分析和相关指标体系的设计,运用AHP法和模糊数学方法,建立了一个知识管理的绩效评价模型。     

调节焦点视角下工作压力对员工创造力的影响

基于调节焦点理论,本研究探讨了促进型调节焦点在挑战性工作压力和员工创造力之间、防御型调节焦点在阻碍性工作压力和员工创造力之间所起的中介作用,并根据社会信息处理理论,进一步探究了参与型领导在此过程中的调节作用。通过对202份调查问卷进行统计分析,得出以下研究结论:(1)挑战性工作压力能够诱发员工的促进型调节焦点,阻碍性工作压力能够诱发员工的防御型调节焦点;(2)促进型调节焦点在挑战性工作压力与员工创造力之间起中介作用,即挑战性工作压力通过增强促进型调节焦点继而提高员工创造力,防御型调节焦点在阻碍性工作压力与员工创造力之间的没有起到中介作用;(3)参与型领导增强了挑战性工作压力与促进型调节焦点之间的正向关系,并在这个模型中起调节作用;(4)参与型领导削弱了阻碍性工作压力与防御型调节焦点之间的正向关系,但并没有在整个模型中起到调节作用。以上研究为"如何使员工在沉重的工作压力下提高创造力"等问题提供了一个新的解释,具有重要的理论和实践意义。     

Paternalistic leadership and employee voice in China: A dual process model

Drawing from social exchange and self-concept-based leadership theories, we investigate how paternalistic leadership — authoritarian, benevolent, and moral — affects employee voice from leader–member exchange (LMX) and status-judgment perspectives in the Chinese context. Data from 402 employees and their supervisors show that LMX and status-judgment mechanisms could work simultaneously in transmitting the influences of paternalistic leadership behaviors to employee voice. Authoritarian paternalistic leaders reduce employee voice by reducing their status judgment. Benevolent paternalistic leaders encourage employee voice by enhancing both LMX and status judgment. Moral paternalistic leaders positively influence employee voice mainly through LMX processes. We discuss theoretical and practical implications of the findings.     

建立科学的高校辅导员绩效考核体系

科学、合理、高效的辅导员绩效考评是加强辅导员队伍建设的重要内容,是充分发挥辅导员在学生事务管理工作中核心作用的必然选择。本文分析了目前高校辅导员绩效考核中存在的问题,阐明现有的考核体系指标和分析方法不科学的原因,并根据辅导员的岗位特点,给出了完整的高校辅导员绩效管理系统构建方法。