浅谈企事业单位在绩效改革中出现的问题及解决方案

随着市场经济的持续发展,绩效管理正成为一个日益重要的课题.绩效管理在世界范围内被众多的企业所采用,也被越来越多的国企管理层所重视,绩效管理实践存在的诸多问题使得企业不得不改革绩效管理模式.以战略为导向的绩效管理体系由于自身所具备的先进理念为企业提供了解决国有企业绩效管理问题的有效途径.构建以战略为导向绩效管理体系可以从绩效管理的目标制定、辅导实施、考核评价和绩效反馈等方面进行.     

卓越绩效班组管理体系构建与实施

阐述了钢铁企业以"做精、做强、做大"的战略为指引,基于卓越绩效管理模式持续改进和"方法-展开-学习-整合"成熟度评价方法,建立了"适应企业战略发展、全员参与持续改进"的卓越绩效班组管理体系。该模式以一个中心、两个着力点、四大保障机制为支撑,根植于卓越绩效管理模式与南钢企业文化之上。     

推行卓越绩效管理模式 提高企业质量管理水平

江苏正大天晴药业股份有限公司深入推行卓越绩效模式,初步形成了具有正大天晴特色的卓越绩效管理模式。介绍了具有正大天晴特色的卓越绩效管理模式的建立、完善和推行,以及在推行卓越绩效管理模式过程中的一些体会。     

战略引领 构筑追逐卓越的管理文化

介绍南京工艺装备制造有限公司按照“持续改进、卓越管理,又好又快、创新发展“的管理思想,以战略管理、目标管理、项目管理为载体导入卓越绩效管理模式,所取得的经验和业绩。公司以卓越绩效的模式整合和改造传统的管理体系,以创新管理激发企业的潜能,与现代企业制度接轨。实现了从关注顾客满意向相关方满意的转变,从质量管理到质量经营的转变。     

基于卓越绩效管理的考核评价体系

文章针对企业在实现目标过程中市场、效率、质量、员工行为和态度、管理模式等对考核评价过程中产生的影响,通过推行"模拟法人运行机制"和"产供销运用快速联动机制",并运用卓越绩效管理模式,构建了行之有效的企业内部考核评价体系,找出了构建体系中各项指标的内部联系,解决了指标体系之间约束刚性和可操作性,以及静态指标对外部环境变化的适应性。     

从济钢实践看卓越绩效管理

济南钢铁集团总公司(以下简称济钢)深入推进卓越绩效模式,企业管理的成熟度和综合管理水平明显提高,获得绩效的能力和企业的竞争力明显增强,初步形成了具有济钢特色的卓越绩效管理模式。2006年9月14日,由中国质量协会和中质协冶金工业分会主办的全国冶金行业推广卓越绩效模式经验交流会在济钢召开。会议在分析当前我国钢铁工业形势和所面临的机遇、挑战的同时,通过交流济钢等企业推广卓越绩效模式经验,进一步明确了推行该管理模式,是加快提高我国钢铁企业竞争力的有效方式。一、追求钢铁企业卓越绩效的迫切性按照国家“十一五”发展规划纲要…     

供电企业实施卓越绩效模式的意义和方法

国家电网公司以"努力超越,追求卓越"作为企业精神,而如何真正买现卓越的工作业绩,始终是一个需要深入讨论的话题.GB/T19580<卓越绩效评价准则>给不同类型的企业提供了一个实现卓越绩效的管理模式.供电企业引入<卓越绩效评价准则>的基本框架,从"领导","战略"、"顾客与市场"、"资源"、"过程管理"、"测量、分析与改进"等六个方面改进提升各方面的工作,就能够取得良好的经营结果,达到"努力超越,追求卓越"的目标.     

济钢内部审计卓越绩效模式的构建

以济钢内部审计工作为研究对象,并在其中构建卓越绩效模式。构建中,注重过程管理审计,强调审前调研、事中管控、事后考评;关注组织绩效的测量与分析;内部审计工作全面贯彻"以人为本"思想;创建与卓越绩效模式相适应的审计文化;在持续改进中实现内部审计的理念、管理、业务建设、服务水平创新。     

绩效管理体系构建初探

本文对铜陵有色矿产资源中心绩效管理体系构建进行了深入研究,确定了体系运行的基本原则、PDCA循环系统;选择关键绩效指标法,作为企业考绩方式,建立考核指标体系。通过绩效管理体系运行,实现企业的发展战略。铜陵有色矿产资源中心(以下简称:资源中心)是铜陵有色集团公司旗下专业从事地质找矿、地质勘察企业。主要服务于集团公司资源开发战略,寻找接替资源,组织矿山深边部找矿,开展综合地质科研。中心自成立以来,在寻找矿产资源方面取得丰硕成果,实现了由勘探业务为主向以地质科研和地质找矿为主的转型。随着企业不断发展,构建与企业发展相适应的绩效管理体系成为当务之急。     

全面质量管理方法的整合和优化

通过对当今国内外主要先进质量管理方法的简介,辩析了全面质量管理与卓越绩效管理模式、质量体系、质量改进方法之间的关系,从理论上阐明:在卓越绩效管理框架下,整合、优化各类方法的深远意义和指引作用;努力为工业企业寻找一条“争创名牌产品、追求卓越绩效“的途径。     

Understanding performance ratings: Dynamic performance, attributions, and rating purpose.

The present two studies integrate and extend the literatures on dynamic performance, performance attributions, and rating purpose, making several important contributions. First, examining attributions of dynamic performance, Study 1 predicted that performance mean and trend would affect judged ratee ability and effort and that performance variation would affect locus of causality; both predictions were supported by the results. Second, investigating the interaction between dynamic performance and rating purpose, Study 2 predicted that performance mean would have a stronger impact on administrative than on developmental ratings, whereas performance trend and variation would have a stronger impact on developmental than on administrative ratings; again, both predictions were borne out by the results. Third, both studies found that performance trend interacted with performance mean and variability to predict overall ratings. Fourth, both studies replicated main effects of dynamic performance characteristics on ratings in a different culture and, in Study 2, a sample of more experienced managers. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Evaluating dynamic performance: The influence of salient Gestalt characteristics on performance ratings.

It is well recognized that performance changes over time. However, the effect of these changes on overall assessments of performance is largely unknown. In a laboratory experiment, we examined the influence of salient Gestalt characteristics of a dynamic performance profile on supervisory ratings. We manipulated performance trend (flat, linear-improving, linear-deteriorating, U-shaped, and ∩-shaped), performance variation (small, large), and performance mean (negative, zero, positive) within subjects and display format (graphic, tabular) between subjects. Participants received and evaluated information about the weekly performance of different employees over a simulated 26-week period. Results showed strong main effects on performance ratings of both performance mean and performance trend, as well as interactions with display format. Theoretical and practical implications of the results are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach.

A review of research on job performance suggests 3 broad components: task, citizenship, and counterproductive performance. This study examined the relative importance of each component to ratings of overall performance by using an experimental policy-capturing design. Managers in 5 jobs read hypothetical profiles describing employees' task, citizenship, and counterproductive performance and provided global ratings of performance. Within-subjects regression analyses indicated that the weights given to the 3 performance components varied across raters. Hierarchical cluster analyses indicated that raters' policies could be grouped into 3 homogeneous clusters: (a) task performance weighted highest, (b) counterproductive performance weighted highest, and (c) equal and large weights given to task and counterproductive performance. Hierarchical linear modeling indicated that demographic variables were not related to raters' weights. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Cognitive aspects of psychomotor performance: The effects of performance goals on level of performance.

Reports an experiment stemming from Mace's work on the effects of performance standards on level of performance. It was found that Ss given specific (but difficult) standards performed at a higher level on a complex psychomotor task than Ss told to "do their best," thus replicating Mace's finding with a computation task. In contrast to Mace's study where performance goals worked by prolonging effort during the latter part of the work periods, the standards intensified effort at all stages of the work periods in the present case. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Transformational Leadership: Relations to the Five-Factor Model and Team Performance in Typical and Maximum Contexts.

This study examined the 5-factor model of personality, transformational leadership, and team performance under conditions similar to typical and maximum performance contexts. Data were collected from 39 combat teams from an Asian military sample (N = 276). Results found that neuroticism and agreeableness were negatively related to transformational leadership ratings. Team performance ratings correlated at only .18 across the typical and maximum contexts. Furthermore, transformational leadership related more strongly to team performance in the maximum rather than the typical context. Finally, transformational leadership fully mediated the relationship between leader personality and team performance in the maximum context but only partially mediated the relationship between leader personality and team performance in the typical context. The Discussion section focuses on how these findings, although interesting, need to be replicated with different designs, contexts, and measures. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

谈企业绩效管理

文章介绍了绩效管理的概念, 并结合实际谈了绩效管理的环节,以及完善绩效管理的建议,为现代企业发展提供有力的保障.如今,焦化厂已经成为我国西北地区最大的煤化工专业生产基地.     

The relative importance of task and contextual performance dimensions to supervisor judgments of overall performance.

Although evidence supports the unique contribution of task performance and contextual performance to overall evaluations, little is known about the relative contribution that specific dimensions of contextual performance make to overall performance judgments. This study evaluated the extent to which supervisors consider task and contextual performance by using relative weights (J. W. Johnson, 2000) to statistically describe the relative importance of specific dimensions of each type of performance to overall performance ratings. Within each of 8 job families in a large organization, each of 4 dimensions of contextual performance made not only a unique contribution but a relatively important contribution to the overall evaluation. Evidence also supports the adaptive performance dimension of handling work stress as an aspect of contextual performance and job–task conscientiousness as an aspect of both task and contextual performance. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A survey of studies contrasting the quality of group performance and individual performance, 1920-1957.

Research contrasting the quality of group performance with individual performance in each of the following general topic areas has been examined in this paper: judgment, learning, social facilitation, problem solving, memory, size of group, problem solving in more realistic situations, and productivity. Recent theoretical and methodological considerations as well as discussions of group types are included. Research weakness and theoretical problems are discussed. 74 references. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Performance expectancy as a determinant of actual performance: A partial replication.

Astudy by Aronson and Carlsmith (1962) indicated that Ss preferred to fail in order to confirm a failure expectancy than to be successful and disconfirm the expectancy. The present study was a partial replication of the Aronson and Carlsmith study. E demands were minimized, and it was expected that the results should have paralleled those of Aronson and Carlsmith if E demands in the latter study had not confounded the dependent variable. 40 1st-year, female nursing students were used. The results indicated that Aronson and Carlsmith's findings might be accounted for by E demands. Ss of the present study behaved as though they preferred to succeed rather than to confirm a failure expectancy. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Factors on Storage Performance of MH-Ni Battery

The open voltage of batteries shows different status after MH-Ni batteries are stored for a period of time.Some batteries with 0, 0.9 ～ 1.1V and above 1.1 V were chosen to study their corresponding internal resistances, open voltages and the reduction of capacities, etc.On the basis of battery reaction principle, battery samples were analyzed,and factors causing different storage performance were found out.Therefore, some references on the improvement of battery storage performance were provided.