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基于德尔菲法和层次分析法的现代医院门诊医疗质控指标体系构建与应用
引用本文:张宇斐,柴建军,胡冰水,申思,胡英莉,赵玉芳,王治,马玉芬,洪成伟,柳昭羽. 基于德尔菲法和层次分析法的现代医院门诊医疗质控指标体系构建与应用[J]. 中国医院, 2021, 0(3): 36-39
作者姓名:张宇斐  柴建军  胡冰水  申思  胡英莉  赵玉芳  王治  马玉芬  洪成伟  柳昭羽
作者单位:中国医学科学院北京协和医院
摘    要:目的:构建一套科学、规范且能适用于门诊医疗服务质控指标体系,以期为门诊质控管理提供科学依据.方法:运用德尔菲法确立门诊医疗质控指标体系,采用层次分析法确定指标权重.结果:构建了门诊质控指标体系,包括3个一级指标、7个二级指标和19个三级指标,专家积极系数、权威程度和意见协调程度均较好.结论:初步构建了一套现代医院门诊医...

关 键 词:德尔菲法  层次分析法  门诊医疗质控  指标体系

Study on the construction and application of evaluation index system of outpatient medical quality control based on Delphi method and AHP
ZHANG Yufei,CHAI Jianjun,HU Bingshui,SHEN Si,HU Yingli,ZHAO Yufang,WANG Zhi,MA Yufen,HONG Chengwei,LIU Zhaoyu. Study on the construction and application of evaluation index system of outpatient medical quality control based on Delphi method and AHP[J]. Chinese Hospitals, 2021, 0(3): 36-39
Authors:ZHANG Yufei  CHAI Jianjun  HU Bingshui  SHEN Si  HU Yingli  ZHAO Yufang  WANG Zhi  MA Yufen  HONG Chengwei  LIU Zhaoyu
Affiliation:(Peking Union Medical College Hospital,Chinese Academy of Medical Sciences,No.1,Shuaifuyuan,Dongcheng District,Beijing,100730,PRC)
Abstract:Objective:To develop a scientific,standardized,and practical index system of outpatient medical quality control,and to provide a scientific basis for quality evaluation and comprehensive quality management.Methods:Delphi method was used to select the index and establish an evaluation index system.AHP was used to determine the weights of the index.Results:The system of outpatient medical quality control,including3 primary indexes,7 secondary indexes and 19 third indexes,was finally established.Experts'positive coefficient,authority and opinions were well coordinated.Conclusion:Being scientific and practical,the index system was relevant to the point and had a reasonable structure.
Keywords:delphi method  analytic hierarchy process  outpatient medical quality control  index system
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