Breaking Down Barriers for Student Parents and Caregivers with Family-Friendly Library Spaces |
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Authors: | Anne Cooper Moore Rebecca Croxton Lindsey Sprague |
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Affiliation: | 1. Dean, J. Murrey Atkins Library, The University of North Carolina at Charlotte, Charlotte, NC, USA;2. amoor168@uncc.edu;4. Associate Professor, Head of Assessment, J. Murrey Atkins Library, The University of North Carolina at Charlotte, Charlotte, NC, USA;5. User Experience (UX) Librarian, J. Murrey Atkins Library, The University of North Carolina at Charlotte, Charlotte, NC, USA |
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Abstract: | AbstractIn 2016, J. Murrey Atkins Library at the University of North Carolina at Charlotte opened a reservable study room where student parents and caregivers can study with their children on campus. In 2018, the library opened a second family-friendly study room to meet the needs of our growing campus community. To inform the room design, the library conducted a mixed methods research study that included a user survey, an examination of room reservation and usage data, and one-on-one user interviews. This paper focuses on the user-centered design process used to inform the development of the second, family-friendly, library study room. |
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Keywords: | Assessment academic libraries student parents user experience (UX) diversity inclusion |
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