| GB/T19000-ISO9000标准的知识特征和层次结构 |
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| 引用本文： | 和金生,李璞玲,郭智玲. GB/T19000-ISO9000标准的知识特征和层次结构[J]. 系统工程理论与实践, 2000, 20(3): 84-88. DOI: 10.12011/1000-6788(2000)3-84 |
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| 作者姓名： | 和金生 李璞玲 郭智玲 |
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| 作者单位： | 天津大学管理学院 |
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| 基金项目： | 天津市自然科学基金!( 96 36 0 0 2 11) 1996 - 1998 |
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| 摘 要： | 对 ISO90 0 0质量管理和质量保证系列标准的特点从知识结构和层次结构的角度进行了系统的分析 ,为人们理解标准提供了一种新的思路 ,这无疑是将知识管理的方法运用于 ISO90 0 0这个复杂系统的一种新的尝试.
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| 关 键 词： | ISO9000 质量管理 知识管理 |
An Analysis of Knowledge Characteristics and Stratum Structure of ISO9000 Series Standards |
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| HE Jin-sheng,LI Pu-ling,GUO Zhi-ling. An Analysis of Knowledge Characteristics and Stratum Structure of ISO9000 Series Standards[J]. Systems Engineering —Theory & Practice, 2000, 20(3): 84-88. DOI: 10.12011/1000-6788(2000)3-84 |
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| Authors: | HE Jin-sheng LI Pu-ling GUO Zhi-ling |
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| Affiliation: | School of Management, Tianjin University |
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| Abstract: | This paper first analyzes the knowledge structure of the ISO9000 quality management and quality assurance standards from the point of view of their unique characteristics.Then a new thinking is raised for understanding and implementing ISO9000 series standards. Thus we provide a new view of applying knowledge management method to complex system. |
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| Keywords: | ISO9000 quality management knowledge management |
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