基于世界卫生组织康复胜任力架构的康复工作者绩效评价研究

目的 探索基于世界卫生组织康复胜任力架构(RCF)的康复工作者绩效评价理论与方法。方法 采用RCF理论架构和方法，从实践、专业精神、学习与发展、管理与领导力、研究5个维度，融合核心价值观和信念、胜任力和行为、活动和任务、知识和技能，对康复工作者岗位胜任力进行分析，构建康复工作者绩效评价方法和路径。结果 基于RCF确认了康复工作者岗位胜任要求，形成多维度、多层次、规范的康复工作者绩效评价指标框架。以物理治疗师为例，将RCF与物理治疗师岗位标准相结合，建立了物理治疗师绩效评价指标体系，其中涵盖5个一级指标，26个二级指标。结论 基于RCF的康复工作者绩效评价能够科学、规范、全面地评价康复工作者绩效表现。以胜任力为中心，多维度、多层次评价康复工作者绩效表现，使绩效评价更加科学、全面，同时使康复工作者了解在不同熟练程度应完成的工作，明确不同熟练程度间胜任力水平的差距，促进康复工作者不断提高自身水平，进而提升康复服务质量。

Performance evaluation of rehabilitation workers using World Health Organization rehabilitation competency framework

Objective To explore the theory and method of performance evaluation for rehabilitation workers based on the World Health Organization Rehabilitation Competency Framework (RCF).Methods Using the theoretical framework and methods of the RCF, we analyzed rehabilitation workers' related competencies from the five dimensions, namely practice, professionalism, learning and development, management and leadership, and research, integrating core values and beliefs, competencies and behaviors, activities and tasks, and knowledge and skills, to construct a comprehensive evaluation method and pathway for rehabilitation workers' performance.Results Based on the RCF, which confirms the job competency requirements for rehabilitation workers, a multi-dimensional, multi-level and standardized performance evaluation index framework was formed. For example, performance evaluation system of physical therapists was consisted of five primary indicators and 26 secondary indicators from the combination of RCF and job standards.Conclusion The rehabilitation worker performance evaluation based on the RCF can evaluate the performance of rehabilitation workers in a scientific, standardized and comprehensive way. It analyzes the performance of rehabilitation workers in a multi-dimensional and systematic manner with the competence of rehabilitation workers as the center, and evaluates the quality and effectiveness of the performance of rehabilitation workers at different levels of proficiency, which makes the performance evaluation of rehabilitation workers more scientific and comprehensive, and enables rehabilitation workers to understand proficiency and clarify the gap, to promote rehabilitation workers to continuously improve their own level and enhance the quality of rehabilitation services.