297名助产士共情能力调查分析

目的 调查助产士共情能力现状并分析助产士共情能力的影响因素。方法 本研究采用滚雪球抽样的方法,通过问卷星进行网络调查。在2019年3—5月将自行设计的一般情况调查问卷和杰弗逊共情量表中文版制成问卷星电子调查问卷,发放到中华助产士专科培训微信群,并请求群成员将问卷转发至自己所在医院的产房助产士群,对全国25个省市80余家医院的297名助产士进行了调查。结果 助产士共情能力总分为（113.90±13.13）分,得分率均值为81.36%,各维度得分率均值由高到低依次为观点采择维度（82.36%）,情感护理维度（80.64%）,换位思考维度（79.67%）。参加过共情相关培训的助产士共情能力高于未参加培训者,对工作满意度高的助产士共情能力高于对工作不满意者和持一般态度者（P<0.05）。结论 助产士共情能力处于中等偏上水平,观点采择维度得分最高,换位思考维度得分最低,提示管理者可着重在换位思考角度加强对助产士共情能力的培训,同时采取多种措施提高助产士的工作满意度,以提高其共情能力。

Empathy of Midwives: A 297-case Study

Objective To explore the current status of empathy of midwives and analyze its influence factors. Methods Snowball sampling was used to select respondents. The survey was conducted from March to May 2019, and 297 midwives from more than 80 hospitals in 25 provinces and cities in China were surveyed on the internet by using a self-designed general information questionnaire and the Chinese version of Jefferson Scale of Empathy-HP. Results The total score of empathy for midwives was 113.90±13.13, with a scoring rate of 81.36%. Dimensions with scoring rate ranking from high to low were perspective taking 82.36%, compassionate care 80.64%, and standing in the patient's shoes 79.67%. The empathy scores of midwives participating in the training were higher than those not, midwives who were satisfied with their jobs had higher empathy than those not（P<0.05）. Conclusion Midwives' empathy is in a mediate or above level, with the highest score in the dimension of perspective taking and the lowest of standing in the patient's shoes. Empathy training and measures to promote nurses' satisfaction with their jobs are important to improve nurses' empathy.