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Maximum Likelihood Estimates and Confidence Intervals of an M/M/R Queue with Heterogeneous Servers
Authors:Tsung-Yin Wang  Jau-Chuan Ke  Kuo-Hsiung Wang  Siu-Chuen Ho
Affiliation:(1) Department of Industrial Engineering and Management, National Chiao Tung University, Hsinchu, 300, Taiwan;(2) Department of statistics, National Taichung Institute of Technology, Taichung, 404, Taiwan;(3) Department of Applied Mathematics, National Chung-Hsing University, Taichung, 402, Taiwan
Abstract:This paper studies maximum likelihood estimates as well as confidence intervals of an M/M/R queue with heterogeneous servers under steady-state conditions. We derive the maximum likelihood estimates of the mean arrival rate and the three unequal mean service rates for an M/M/3 queue with heterogeneous servers, and then extend the results to an M/M/R queue with heterogeneous servers. We also develop the confidence interval formula for the parameter ρ, the probability of empty system P 0, and the expected number of customers in the system EN], of an M/M/R queue with heterogeneous servers
Keywords:Confidence interval  Heterogeneous servers  Maximum likelihood estimate  Queue
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