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医院缩短平均住院日提高服务效能的研究
引用本文:王美英.医院缩短平均住院日提高服务效能的研究[J].中国医院,2011,15(7):29-33.
作者姓名:王美英
作者单位:福建医科大学附属第一医院,350005 福州市台江区茶中路20号
摘    要:缩短平均住院日可提高床位利用率和周转次数,使医院有限的资源为更多的病人服务,从而提高医院的工作效率和质量。本文采取一对一访谈、封闭式问卷的调查方法,对患者和医护人员进行影响平均住院日因素的问卷调查,运用SPSS等工具,对调查结果进行相关分析、逐步回归分析,找出影响平均住院日的主要因素。针对院内可控因素,提出缩短平均住院日的具体措施,包括:医院科学配置病房,科室统筹安排床位,制定合理的平均住院日标准,优化医疗服务流程,健全缩短平均住院日的激励机制,大力开展新业务、新技术,强化单病种管理,开展临床路径,提高医疗技术水平和服务效能;针对政策影响因素,提出政策建议。Research on shortening average length of stay and improving service efficiency/WANG Meiying//Chinese Hospitals.-2011,15(7):29-33

关 键 词:缩短平均住院日  服务效能

Research on shortening average length of stay and improving service efficiency
WANG Meiying.Research on shortening average length of stay and improving service efficiency[J].Chinese Hospitals,2011,15(7):29-33.
Authors:WANG Meiying
Affiliation:WANG Meiying Affiliated the 1st Hospital,Fujian Medical University,No.20,Chazhong Road,Taijiang District,Fuzhou,350005,Fujian Province,PRC
Abstract:Shortening average length of stay can promote bed utilization rate and turnovers,so the limited resources can provide more service for patients and hospital efficiency and quality is also improved.To investigate influence factors of average length of stay,in-depth interview and questionnaire are carried out on patients,doctors and nurses.Correlation analysis and stepwise regression analysis are used to fond main factor that influences average length of stay by SPSS.Directed at controllable factors,counterme...
Keywords:shortening average length of stay  service efficiency  
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