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基于社会参与的互助式养老服务创新设计
作者姓名:肖东娟  邓嵘  张佳琳  黄彬涛  王司晴  黄高婧
作者单位:江南大学 设计学院,江苏 无锡 214122
基金项目:教育部人文社科项目(18YJA760064)
摘    要:在积极老龄化的视角下,结合老年人群体特殊的生理与心理需求、行为习惯和生活方式,从社区参与的角度探讨社区居家养老在基础设施建设和服务提供等方面的挑战和机遇。聚焦于老年人的余热价值与社会参与,构建社区服务平台,以“互助共建”为原则,关注物理空间与社会环境相结合,对老年人的身心健康、社会价值实现与社会融合支持的转变。在此基础上,提出服务设计的对应策略,从而为新的时代背景下社会参与和互助养老提供新的诠释语境和手段指导。老年人通过互助平台自发组织活动,与社区全年龄段居民互动,并对活动工具包、社区宣传栏等触点进行设计,打破隔阂的方式赋能生活,满足老年人多样化需求,动员和鼓励社会力量的广泛参与,致力于拓展和深化以精神富足为目标的养老服务,为相关领域的理论研究和实践提供支持。

关 键 词:互助养老  社会参与  服务设计  协同设计
收稿时间:2022/12/15 0:00:00

Innovative Design of Mutual-support Elderly Care Service Based on Social Participation
Authors:XIAO Dongjuan  DENG Rong  ZHANG Jialin  HUANG Bintao  WANG Siqing  HUANG Gaojing
Affiliation:School of Design, Jiangnan University, Jiangsu Wuxi 214122, China
Abstract:From the perspective of active aging, the work aims to combine the special physical and psychological needs, behavior habits and lifestyle of the elderly to discuss the challenges and opportunities of community home-based elderly care in infrastructure construction and service provision based on community participation. Focusing on the extra value and social participation of the elderly, a community service platform is built. Based on the principle of "mutual support and co-construction", attention is paid to the transformation brought by the combination of physical space and social environment to the physical and mental health of the elderly, the realization of social value and the social integration support. On this basis, the corresponding strategies of service design are proposed to provide a new interpretation context and means guidance for the elderly care based on social participation and mutual support in the new era. The elderly can spontaneously organize activities through the mutual support platform and interact with the residents of all ages in the community. Contact points such as the activity kit and community bulletin board are designed to break the barriers and vitalize the life, thus meeting the diverse needs of the elderly. In addition, social forces are mobilized and encouraged for broad participation, which is committed to expanding and deepening the elderly care service with the goal of spiritual prosperity, and providing support for theoretical research and practice in relevant fields.
Keywords:mutual-support elderly care  social participation  service design  collaborative design
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