民族餐馆中的主客角色冲突 ——以丽江白沙村为例

文章以社会角色与角色冲突的相关理论为指导，以云南丽江白沙村的2个纳西族民族餐馆为研究对象，对当地居民与游客在互动过程中的角色冲突进行质性研究。研究发现，当地少数民族居民与汉族游客在互动过程中存在多种角色冲突。除东道主和游客各自存在角色内冲突现象外，双方之间还存在2种角色间冲突的现象。互动双方在处理这些角色冲突的过程中，既反映出当地居民对经济利益的诉求，也反映出当地居民与游客在互动过程中的地位与权力关系。

Role Conflicts between Hosts and Guests in Ethnic Restaurants:A Case Study of Baisha Village,Lijiang

The cultural interaction between local residents and tourists is the core of ethnic tourism, however, in Chinese academic circles, little attention has been paid to the research of the cultural interaction. Previous studies on China’s national exchanges did not involve the new national exchanges promoted by ethnic tourism under the background of mass tourism. Therefore, to study the role conflicts presented in the process of cultural interaction between locals and tourists not only can help to deepen ethnic tourism research, but also can extend the field and scope of national exchanges studies. Taking the theory of role and role conflict from the symbolic interactionism as the guide and two Naxi ethnic restaurants in Baisha Village, Lijiang, as the research objects, this paper conducts a qualitative research on role conflicts between local minority residents and Han tourists. Its findings show that there are multiple role conflict phenomena in the interactive processes between local residents and Han tourists. Specifically, there are not only intra-role conflict in both local residents and tourists, but also inter-role conflicts between the two sides. Those phenomena reflect not only the locals’ pursuit of economic interests, but also the status and power relationships between locals and tourists in their interactive processes.