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Many retail/e-tail organizations assign responsibilities for online sales immediately and to the closest fulfillment location that has available stock. Unfortunately there is little research on the value of using such policies in retail/e-tail companies. To fill this gap, this paper examines two aspects of the online fulfillment assignment decision that differ from current practice. We propose that online sales should be accumulated before they are assigned to a fulfillment site and that more inventory position information should be leveraged into the fulfillment decision. Specifically, we develop and evaluate a “quasi-dynamic” allocation policy that assigns accumulated online sales to fulfillment locations based on expected inventory, shipping, and customer wait costs. Computational results show that our policy can reduce costs (i.e., holding, backorder, transportation cost) at the fulfillment locations by as much as 23% on average over a commonly used transportation cost policy. In addition, postponing the allocation decision and allowing sales to accumulate can reduce inventory costs at the fulfillment sites by 14% over common practice of instantaneously assigning online sales responsibilities. The magnitude of the benefit depends critically on the number of allocations made each period and the fraction of total sales coming from the online channel. Although postponement delays receipt of online sales, our findings suggest that explicitly incorporating customer service in the allocation decision can improve product availability at little or no additional cost. 相似文献
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Order fulfillment is a process which encompasses all the activities from the inquiry of goods by the customer to the final delivery of goods to the customer. The most important activity of the order fulfillment process is the selection of the order fulfilling agent in the supply network. The selection of the agent involves multiple criteria based on quantitative and qualitative metrics and requires several self-interested agents and organizations to dynamically form and configure supply chain. This article describes a methodology for selection of an order fulfillment agent in a collaborative, geographically distributed network by developing a Best Matching Protocol (BMP). The BMP developed, enables better matching of fulfillment agents with customers in a given supply network, by determining which agent best satisfies the pre-defined quality and cost requirements of the customer. The protocol enables collaboration between the agents of the Supply Network (SN) and provides a scalable solution for the increasing size of the SN. 相似文献
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When a company faces the global market, they would have to reengineer their processes and reorient their operation strategies, such as supply chain positioning strategy (SCPS) to benefit the most from a given situation. SCPS refers to actions taken by firms to respond to and satisfy customers' demand. The traditional concepts of production positioning strategy has been extended in this paper to develop various supply chain positioning strategies with a view that, for different production strategies, supply chain strategies should also be different. Obviously, each typical strategy has its advantages and limitations, and only fits for some certain scenarios. In this study, typical SCPSs have been defined, analyzed and classified. Supply chain dynamics and their impact on various strategies are also discussed. Subsequently, general integration approaches of the proposed strategies have been explored. Then, an approach for implementing SCPS in electronics industry is elaborated. It is shown that with integrated strategies, companies can get their desired optimal business values, even under great supply chain dynamics. It is expected that this method would be suitable for global organizations that has a need to cater to varying demands in different regions. 相似文献
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e化供应链是电子商务B2B模式的进一步延伸,如何低成本地实现企业间信息平台的无缝连接是实现e化供应链的关键。在分析了e化供应链技术要求的基础上,给出了基于Web Service的e化供应链解决方案,并对实现过程进行了讨论。 相似文献
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Wiboon Masuchun Steve Davis Ruedee Rangsaritratsamee 《Information Technology and Management》2006,7(4):315-333
Strategies and algorithms for operational planning and control are quite important to successful operations of a supply network.
Implementation of a strategy requires substantial information system support, but few detailed designs of such systems have
appeared in the literature. We designed an information system for a centralized management concept that could handle any type
of strategy or algorithm. We developed algorithms for two different strategies deemed important by researchers and practitioners,
push and pull, and implemented them in system modules. This information system performed well in simulations of the management
of operations of an example six-stage supply network. This system provides an example for operational development as well
as a platform for laboratory experiments. 相似文献
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Studies on supply chain complexity mainly use the static and dynamic complexity distinction. While static complexity describes the structure of the supply chain, the number and the variety of its components and strengths of interactions between these; the dynamic complexity represents the uncertainty in the supply chain and involves the aspects of time and randomness. This distinction is also valid when classifying the drivers of supply chain complexity according to the way they are generated. Supply chain complexity drivers (e.g., number/variety of suppliers, number/variety of customers, number/variety of interactions, conflicting policies, demand amplification, differing/conflicting/non-synchronized decisions and actions, incompatible IT systems) play a significant and varying role in dealing with complexity of the different types of supply chains (e.g., food, chemical, electronics, automotive). 相似文献
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The evidence base for the configuration of rolling horizon flexibility (RHF) contracts (a type of quantity flexibility contract) used in the semiconductor industry to coordinate production and demand remains meagre, more art than science. Informed by the characteristics of actual clauses and demand behaviors drawn from a company’s experience, a discrete-event simulation model is developed to represent the company’s supply chain. It comprises of three parties: a customer, a supplier (semiconductor manufacturer), and a capacity provider. Through analysis of customer forecasted demand the paper characterizes forecast demand as being under, over or unbiased. Models of these forecasted demands drives both long and short term planning. In long term planning, which is given twelve months before an order is delivered, capacity at the capacity provider is booked. Short term planning is also driven by this forecast which, within a binding period, is governed by an RHF contract. Results from the model report inventory levels, and delivery compliance, namely Delivery Performance (DP) and Delivery Reliability (DR), measures widely used in this sector. It is concluded from this work that on the balance of performance measures RHF contracts with asymmetrical flexibility bounds are substantially better than those with symmetrical boundaries, and that this conclusion is robust with regard to both over-planning and under-planning behaviors. This robustness is a critical attribute with respect to the endemic medium-term vacillation between both states experienced in practice in this sector. 相似文献
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e化供应链是电子商务B2B模式的进一步延伸,如何低成本地实现企业间信息平台的无缝连接是实现e化供应链的关键。在分析了e化供应链技术要求的基础上,给出了基于WebService的e化供应链解决方案,并对实现过程进行了讨论。 相似文献
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One of the objectives of supply planning is to find when and how many productions have to be started to minimize total cost. We aim to find the optimum. Base data like the length of transit time are important parameters to plan for the optimum start of production. In this research, we considered two kinds of transit options: normal transit and emergency transit, and we distinguished between planned and executed transit. The decision regarding which transit option to choose for the execution is trivial because emergency is only used when it is needed since normal transit is more cost efficient. However, for planning purpose, it is more difficult to decide which transit option should be used since the uncertainty in demand and supply between plan and execution can allow to plan an emergency transit but to execute the delivery with normal transit, which is a huge benefit in the competitive capital intensive semiconductor industry. If we planned an emergency, we can save inventory and production cost as we can delay the start of production. In contrast, we need pay additional transit cost in case that emergency transit is actually executed. Many characteristics of the semiconductor industry, which might be the front runner for many other industries, are considered in this model such as demand uncertainty, supply uncertainty and economic volatility. In our numerical experiments, we could gain the optimum, depending on each economic situation. Furthermore, we conducted sensitivity analysis of the effect of demand and supply uncertainties on total cost. 相似文献
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In a two-stage supply chain with a supplier and a manufacturer, the manufacturer can purchase a product either from the supplier or in the spot market. The spot market, however, inevitably involves price fluctuation risk and supply risk. Assuming that the manufacturer is the leader in a procurement game and offers a real-option contract to the supplier, we study the manufacturer’s optimal mixed procurement strategy that integrates the use of the real-option contract and the spot market. Moreover, we analyze the effects of the price risk and the supply risk in the spot market on market equilibrium. We show that using the real-option contract mechanism improves the overall expected profit of a supply chain and guarantees supply chain coordination in the presence of the spot market. The results also demonstrate that the price risk and the supply risk in the spot market adversely affect the manufacturer’s expected profit. On the contrary, these two risks bring benefits to the supplier. 相似文献
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替代品大大增加了企业间的竞争,使企业难以达到所期望的盈利水平.对供应链进行合理有效的管理可最大限度地促进企业适应当今多变的市场环境.人们对于产品的需求不仅仅取决于产品本身的价格,也取决于互补产品的价格.对此,构建一个以产品替代的供应链协调问题为研究目标,以两种供应链管理模式(集中供应链(CSC)和分散供应链(DSC))... 相似文献
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A continuous-review, two-echelon inventory system with one central warehouse and an arbitrary number of non-identical retailers is considered in this study. Retailers face independent Poisson demands and apply standard (r, Nq) policies. Filled orders at the central warehouse must be consolidated into loads before shipping to the retailer level. New modeling options for the backorder processing and load-building processes are considered. Employing simulation, a set of experiments is performed to illustrate how different processing rules for the backlogging and load-building queues affect the lead-time experienced at the retailer level. Simulation results indicate that there are cases where considerable improvements can be gained from using different processing rules in backlogging and load-building queues. 相似文献
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To achieve a competitive edge in an uncertain business environment where change is imperative, one of the significant challenges for an organization is to mitigate risk by creating resilient supply chains. This research proposes a model using graph theory which holistically considers all the major enablers of resilience and their interrelationships for analysis using an Interpretive Structural Modeling approach. The uniqueness of this model lies in its ability to quantify resilience by a single numerical index. The quantification of resilience will help organizations assess the effectiveness of various risk mitigation strategies. This will provide tools for managers to compare different supply chains while offering a deeper knowledge of how supply chain characteristics increase or decrease resilience and consequently affect supply chain risk exposure. Thus, the research supports organizations in measuring and analyzing supply chain resilience and facilitates supply chain decision-making. The proposed method could simplify the dynamic nature of environment for managing disruptions in a supply chain. This novel approach for determining the supply chain resilience index (SCRI) advocates the consideration of resilience aspects in supply chain design, thus giving a competitive advantage to achieve market share even during a disruption. 相似文献
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Knowledge management for consumer-focused product design 总被引:3,自引:1,他引:3
As the automotive industry adopts a consumer focus in its product development strategy, it offers broader product ranges, shorter model lifetimes and the ability to process orders in arbitrary lot sizes. This offers the ability to conduct early product design and development trade-off analysis among these competing objectives. A distributed knowledge-based system, which analyzes, verifies, stores, and retrieves process definitions, is needed to manage the complexity of workflows. The use of information technologies and networking capabilities is essential in the dissemination of product knowledge in order to integrate the decision-making process among heterogeneous and distributed partners/units. This paper offers insights into a knowledge management approach that enables implementing a consumer-focused product design philosophy by integrating capabilities for intelligent information support and group decision-making utilizing a common enterprise network model and knowledge interface through shared ontologies. An automotive supply chain case study is utilized in illustrating the proposed approach. 相似文献
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价值协调是服务供应链管理的核心问题.如何培育和发展社区服务产业,同样面对这个问题.从宏观的角度,使用价值分析模型来研究是否应将服务单位的利益放入到服务供应链之中进行协调,以及如何协调.结果证实了将服务单位的利益纳入到社区服务体系之中,有利于整个社区服务体系的价值提升,最后用数值实验验证了结论. 相似文献
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The strategic safety stock placement problem is cast as a constrained separable concave minimization problem. Some network-specific algorithms do exist in the literature, but their utility is limited to small, sparse, and special supply chain network structures. In this paper, we present two efficient, easy-to-implement heuristic algorithms for placing strategic safety stock in general acyclic supply chain networks. The computational study demonstrates that the algorithms are able to obtain near-optimal (within 4% and 7% in average) solutions efficiently by solving a finite series of LPs (7%) or fixed-sized MIPs (4%). More importantly, their performance in terms of solution quality is nearly independent of the network size (for simulated instances with up to 100 stages). For general acyclic supply chain networks with 8000 nodes and 32,000 arcs, the LP-based algorithm typically finds solutions in under 5 minutes. 相似文献
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Supply chain information systems (SCISs) have emerged as the core of successful management in supply chains. However, the difficulties of SCIS implementations have been widely cited in the literature. Research on the critical success factors (CSFs) for SCIS implementation is rather scarce and fragmented. Therefore, the objective of this paper is to compile a framework of CSFs for implementing SCISs. Based on 10 key articles focusing on ERP implementations, we have built a list of critical success factors as a starting point for the SCIS literature search. Thereafter, based on 21 SCIS articles, CSFs for supply chain information system implementation have been defined. The analysis showed that some CSFs have been ignored and important supply chain characteristics have been overlooked. Moreover, it is not always easy for project managers to know how to implement and apply CSFs in practice. 相似文献