美国《图书馆杂志》“年度图书馆”奖获得者服务特色分析

目的/意义] 对美国《图书馆杂志》从1992年开始设立的"年度图书馆"奖的评选标准以及获奖图书馆的特色服务进行研究,旨在为我国图书馆开展特色化服务提供借鉴。方法/过程] 通过网络调查法和案例分析法,对2000-2018年获得"年度图书馆"奖的19所图书馆开展的特色服务进行比较分析。结果/结论] 获奖图书馆的服务特色：重视公民教育,强化教育职能;强调均等服务理念,体现人文关怀;提供多元社区信息服务,参与社区建设;树立品牌意识,打造品牌项目。对我国图书馆界的启示：科学合理地进行角色定位;积极参与社区贫困计划;强化特色服务品牌意识;拓宽合作领域。

Analysis of Service Characteristics of America Library Journal's “Library of the Year” Award-winners

Purpose/significance] The evaluation criteria of "Library of the Year"award established by Library Journal of the United States since 1992 and the characteristic service items of the awarded libraries are studied in order to provide reference for our libraries to carry out special services. Method/process] Through the method of network investigation and case analysis, this paper made a comparative analysis of the service characteristics of 19 libraries which won "Library of the Year"award from 2000 to 2018. Result/conclusion] Summarizing the service characteristics of the awarded libraries: attaching importance to civic education, strengthening educational functions; emphasizing the concept of equal service, reflecting humanistic care; providing multi-community information services and participating in community construction establish development;establishing brand awareness and brand project. The enlightenment to library circles in China includes: scientific and rational role positioning; actively participating in community poverty plan; building characteristic service brand projects; and broadening partnership areas.