| Abstract: | Abstract Change in distance learning is occurring at a rapid pace. As new technologies appear, institutions of higher education incorporate them into course delivery options. Library services must also change to meet new user needs. This article examines the process used to change a distance learning service model. After describing the strategies used by the author, a literature review analyzes the works that are especially relevant. Finally, a checklist for initiating change is provided to help others work through a similar process. |
