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精细化服务能提升中小型图书馆的竞争力
引用本文:刘静,张海砾,师晓青.精细化服务能提升中小型图书馆的竞争力[J].中华医学图书情报杂志,2010,19(1):29-31.
作者姓名:刘静  张海砾  师晓青
作者单位:山东大学威海分校,山东,威海,264209
摘    要:以山东大学威海分校图书馆为例,阐述了人性化、优质化、创新化、灵活化的精细化服务,具体介绍了精细化特色服务的思路与方法,希望能为中小型图书馆强化特色服务、提升竞争力提供借鉴

关 键 词:精细化服务  中小型图书馆  服务创新
收稿时间:2009/5/25 0:00:00

Fine service can increase the competence of small and medium-sized libraries
LIU Jing,ZHANG Hai-li and SHI Xiao-qing.Fine service can increase the competence of small and medium-sized libraries[J].Chinese Journal of Medical Library and Information Science,2010,19(1):29-31.
Authors:LIU Jing  ZHANG Hai-li and SHI Xiao-qing
Affiliation:LIU Jing,ZHANG Hai-li,SHI Xiao-qing(Weihai Campus of Sh,ong University,Weihai 264209,Sh,ong Province,China)
Abstract:Humane,excellent,innovative and flexible fine service in Weihai Campus Library of Shandong University was discussed.The ideas and methods for carrying out characteristic fine service were introduced in order to intensify the characteristic service in and increase the competence of small and medium-sized libraries.
Keywords:fine service  small and medium-sized library  service innovation  
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