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谈病案管理中的主动服务
引用本文:欧健雄,马艳萍,蔡秀玲.谈病案管理中的主动服务[J].中国病案,2011,12(6):11-12.
作者姓名:欧健雄  马艳萍  蔡秀玲
作者单位:广东省人民医院病案科,广州市,510080
摘    要:当前病案管理中存在病案质量、病案管理的问题,病案工作者应该转变思想,主动服务,开发适应院内外需求的病案信息资源,有效控制病案质量,保证合理的使用病案,增强服务意识,构建和谐的医患关系。

关 键 词:病案管理  主动服务

The Active Service of Medical Records Management
Ou Jianxiong,Ma Yanping,Cai Xiuling.The Active Service of Medical Records Management[J].Chinese Medical Record,2011,12(6):11-12.
Authors:Ou Jianxiong  Ma Yanping  Cai Xiuling
Affiliation:Ou Jianxiong,Ma Yanping,Cai Xiuling,Medical Records Department of Guangdong People's Hospital,Guangzhou 510080,Guangdong Province,China
Abstract:Some measures should be taken to solve problems about medical record quality and medical records management.Medical record managers should change their concept,provide active service,develop the medical information resources which can meet the needs both inside and outside hospital,control medical records quality effectively,ensure the rational use of medical records,strengthen the service consciousness,and develop harmonious doctor-patient relationship.
Keywords:Medical records management  Active service  
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