| 医患冲突中医护人员的定位与策略 |
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| 引用本文： | 姚庆和,张鹏,孙艳.医患冲突中医护人员的定位与策略[J].中国医学伦理学,2010,23(3):24-25. |
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| 作者姓名： | 姚庆和 张鹏 孙艳 |
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| 作者单位： | 1. 宝鸡市中心医院神经外科,陕西,宝鸡,721008
2. 宝鸡市中心医院ICU,陕西,宝鸡,721008 |
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| 摘 要： | 医务人员的行为是职业行为，不是单纯个人行为，他们提供的服务具有很强的专业性，他们的目标和患者一致。患者应尊重医护人员，医护人员也应尊重患者。在此基础上，医护人员努力提高专业技能，加强医患沟通，重塑职业崇高感，能够改善医患关系，缓解医患冲突。
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| 关 键 词： | 医患冲突 医护人员 健康教育 医患沟通 职业崇高感 |
The Orientation of Medical Personnel in Medical Disputes and Countermeasure |
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| YAO Qing-he,ZHANG Peng,SUN Yan.The Orientation of Medical Personnel in Medical Disputes and Countermeasure[J].Chinese Medical Ethics,2010,23(3):24-25. |
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| Authors: | YAO Qing-he ZHANG Peng SUN Yan |
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| Affiliation: | 1 Department of Neurosurgery,Baoji Central hospital,Baoji 721008,China; 2 Department of ICU, Baoji Central Hospital,Baoji 721008, China ) |
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| Abstract: | Medical disputes have been the important problem in current clinical medicine practices. Various factors are involved, including patients, medical personnel （ hospital） and society. It is necessary for medical personnel to reasonably orient their position and take rational tactics in solving medical disputes and improving doctor - patient relationship. |
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| Keywords: | Medical Disputes Medical Personnel Health Education Physician - Patient Communication Professional Sense of Loftiness |
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