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Consumer Health Education Center: An Overview of Library Services
Authors:Dana L Ladd
Affiliation:Community Health Education Center, Tompkins-McCaw Library for the Health Sciences, Virginia Commonwealth University, Richmond, Virginia, USA
Abstract:This paper provides a brief review of the development and history of the Community Health Education Center (CHEC), a library for patients and their family members over its past 14 years. Over time, CHEC management recognized new patient needs and evolved to meet the needs of its users through a variety of value-added services. This article discusses current services that CHEC offers including reference, business services, and health and wellness programs. Libraries planning to provide consumer health information services to patients and their family members can learn valuable lessons from the history, development, challenges, and services of CHEC.
Keywords:Consumer health information  consumer health libraries  health literacy  library services
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