供应商满意度等级的评价方法研究

供应商绩效评价作为企业供应商管理的永恒课题,引起了国内外学者的广泛关注和研究。在评价指标体系构建、评价方法设计等方面出现了适合各类企业性质的理论研究成果。而航空研究所以其自身的特点,其零/部件供应商的选取以及评价方法有其特有的要求。在现有的评价方法的基础上,提出了基于供应商关键成功因素(Critical SuccessFactor,CSF)的评价指标权重确定的模糊评价方法。该方法由于分析了具体的评价指标项及其权重,量化了供应商在各指标项上的表现得分,对供应商的综合评价及等级排序有指导意义。

Study on the evaluation of supplier satisfaction level

Many scholars in China and abroad have paid much attention to the study on the evaluation method of supplier satisfaction,so different design methods of the evaluation index system which suit for different kinds of enterprise have been proposed.A fuzzy synthesized evaluation method based on critical success factor which suit for aviation academy is proposed,it analyses and quantifies the value of different evaluation index and the value which auppliers effect on these index,so the method is important for the aupplier satisfaction evaluation.