ERP plans and decision-support benefits |
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| Authors: | Clyde W Holsapple Mark P Sena |
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| Affiliation: | a Decision Science and Information Systems Area, Gatton College of Business and Economics, 425 Business and Economics Building, Lexington, KY 40506-0034, USA;b Xavier University, Cincinnati, OH, USA |
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| Abstract: | Management and implementation of Enterprise Resource Planning (ERP) systems have tended to concentrate on their transactional and record-keeping aspects, rather than on their decision-support capabilities. This paper explores connections between ERP systems and decision support based on the perceptions of 53 ERP system adopters. It offers new insights into the important objectives that are (and should be) considered in ERP plans, including decision-support objectives. It provides insights into the decision-support benefits of ERP systems. The study also examines relationships between the importance of various objectives in ERP planning and the subsequent realization of decision-support benefits from an ERP system. |
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| Keywords: | Benefits Decision support Enterprise resource planning ERP systems Impacts Objectives |
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