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Interacting with mobile services: an evaluation of camera-phones and visual tags
Authors:Eleanor Toye  Richard Sharp  Anil Madhavapeddy  David Scott  Eben Upton  Alan Blackwell
Affiliation:(1) Intel Research Cambridge, Cambridge, UK;(2) Computer Laboratory, Cambridge University, 15 JJ Thomson Avenue, Cambridge, CB3 0FD, UK
Abstract:We present a study of using camera-phones and visual-tags to access mobile services. Firstly, a user-experience study is described in which participants were both observed learning to interact with a prototype mobile service and interviewed about their experiences. Secondly, a pointing-device task is presented in which quantitative data was gathered regarding the speed and accuracy with which participants aimed and clicked on visual-tags using camera-phones. We found that participants’ attitudes to visual-tag-based applications were broadly positive, although they had several important reservations about camera-phone technology more generally. Data from our pointing-device task demonstrated that novice users were able to aim and click on visual-tags quickly (well under 3 s per pointing-device trial on average) and accurately (almost all meeting our defined speed/accuracy tradeoff of 6% error-rate). Based on our findings, design lessons for camera-phone and visual-tag applications are presented.
Contact Information Eleanor Toye (Corresponding author)Email:
Contact Information Richard SharpEmail:
Contact Information Anil MadhavapeddyEmail:
Contact Information David ScottEmail:
Contact Information Eben UptonEmail:
Contact Information Alan BlackwellEmail:
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