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PCC:一个对单用户建模的个性化对话系统
引用本文:郭宇,窦志成,文继荣.PCC:一个对单用户建模的个性化对话系统[J].中文信息学报,2021,35(12):112-121.
作者姓名:郭宇  窦志成  文继荣
作者单位:1. 中国人民大学 高瓴人工智能学院,北京 100086;
2. 中国人民大学 信息学院,北京 100086;
3. 大数据管理与分析方法北京市重点实验室,北京 100086;
4. 数据工程与知识工程重点实验室,北京 100086
基金项目:国家重点研发计划(2018YFC0830703); 国家自然科学基金(61872370,61832017); 中国人民大学科学研究基金 (中央高校基本科研业务费专项资金资助)(2112018391); 北京市高校卓越青年科学家计划项目(BJJWZYJH012019100020098)
摘    要:对话系统是自然语言处理(NLP)领域中一个重要的下游任务,在近几年得到了越来越多的关注,并取得了很大的发展。然而尽管对话领域已经取得了许多优秀的成果,现有的对话模型在拓展个性化方面依然有很大的局限性。为了使对话模型更符合人类的对话方式,拥有更好的个性化建模能力,该文提出一种新的对单个用户建模的个性化模型PCC(a Personalized Chatbot with Convolution mechanism)。在编码端,PCC通过文本卷积神经网络(TextCNN)处理用户历史回复帖子以得到用户兴趣信息;在解码端,使用相似度搜寻用户历史回答中与当前问题最为匹配的回复和用户ID一起指导生成。实验结果证明,该文模型在生成回复的准确性和多样性上均有较大提升,证明了历史回复信息在个性化建模方面的有效性。

关 键 词:个性化  对话系统  生成式模型  
收稿时间:2020-10-20

PCC: A Personalized Dialogue System with Single User Modeling
GUO Yu,DOU Zhicheng,WEN Jirong.PCC: A Personalized Dialogue System with Single User Modeling[J].Journal of Chinese Information Processing,2021,35(12):112-121.
Authors:GUO Yu  DOU Zhicheng  WEN Jirong
Affiliation:1. Gaoling School of Artificial Intelligence, Renmin University of China, Beijing 100086, China;
2. School of Information, Renmin University of China, Beijing 100086, China;
3. Beijing Key Laboratory of Big Data Management and Analysis Method, Beijing 100086, China;
4. Key Laboratory of Data Engineering and Knowledge Engineering, Beijing 100086, China;
Abstract:Dialogue system is an important downstream task in the field of natural language processing (NLP) receiving more and more attention in recent years. In order to make the dialogue models more in line with the way of human dialogue and have better personalized modeling capabilities, this paper proposes a new personalized model PCC(a Personalized Chatbot with Convolution mechanism)to model a single user. At the encoder, text convolutional neural network (TextCNN) is used to process user history posts to obtain user interest information. At the decoder, we search for the reply that best matches the current question in the users historical answers through similarity, so as to guide the models generation together with user ID. Experimental results show that our model can improve the accuracy and diversity of the generation, and reveal the effectiveness of historical information in personalized modeling.
Keywords:personalization  dialogue system  generative models  
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