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Dialogic语音卡通道清空的分析与实现
引用本文:谭保华,吴坚,熊健民.Dialogic语音卡通道清空的分析与实现[J].湖北工业大学学报,2006,21(1):56-58,77.
作者姓名:谭保华  吴坚  熊健民
作者单位:1. 湖北工业大学理学院,湖北,武汉,430068
2. 湖北工业大学计算机学院,湖北,武汉,430068
3. 湖北工业大学机械工程学院,湖北,武汉,430068
基金项目:湖北省科技厅科技攻关项目;湖北省自然科学基金;湖北省教育厅科研项目
摘    要:基于Dialogic语音板卡,首先介绍了SRL事件机制及其相关的技术特点,分析了在呼叫业务中挂机事件发生的技术机理,在此基础上以“湖北工业大学教务成绩查询系统”的搭建为例,重点介绍了如何在具体的工程中实现通道状态的实时监测和通道的及时清空,为其它的呼叫中心系统的开发和设计提供了一定的借鉴.

关 键 词:计算机电话技术(CTI)  SRL事件机制  DialogicSDK  通道状态管理  通道清空
文章编号:1003-4684(2006)02-0056-03
收稿时间:2005-12-16
修稿时间:2005-12-16

The Analysis and Realization of the Voice Channel Clearance Based on Dialogic Voice Board
TAN Bao-hua,WU Jian,XIONG Jian-min.The Analysis and Realization of the Voice Channel Clearance Based on Dialogic Voice Board[J].Journal of Hubei University of Technology,2006,21(1):56-58,77.
Authors:TAN Bao-hua  WU Jian  XIONG Jian-min
Affiliation:1 School of Science, Hubei Univ. of Technology, WuHan HuBei, 430068, China; 2 Computer College, Hubei Univ. of Technology, WuHan HuBei, 430068, China; 3 Mechanical Engin. College, Hubei Univ. of Technology, WuHan HuBei 430068, China
Abstract:Based on Dialogic PCI voice board,the SRL(Standard Runtime Library) affair mechanism and the technique characteristics are introduced.The method is analyzed as to get the signal when a user hangs up.The realization of a whole call model is dealt with that can clear the voice channel in time by using the educational administration grade query system of the Hubei University of Technology.This can set a good example to other call center projects.
Keywords:computer telephone integration  standard runtime library event driven  dialogic standard development kit  channel state administrator  channel clearance
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