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生产系统人因失误评价技术研究
引用本文:夏克强,谢丽梅,时钟,李小兵.生产系统人因失误评价技术研究[J].电子产品可靠性与环境试验,2014,32(5):16-21.
作者姓名:夏克强  谢丽梅  时钟  李小兵
作者单位:1. 中国人民解放军驻中国电子科技集团公司第二十九研究所军事代表室,四川 成都,610036
2. 工业和信息化部电子第五研究所,广东 广州,510610
3. 工业和信息化部电子第五研究所,广东 广州 510610;南京赛宝工业技术研究院,江苏南京210000
摘    要:人因失误研究的最终目的是为了减少或者消除人误的再次发生。有效的人误分类是人因失误的关键问题之一,但目前还没有一种统一、固定的分类方法。首先,从人因失误的定义出发,给出了人因失误的工程分类方法和认知行为分类方法,并在此基础上,针对各类可控型人因失误,给出其综合评价指标;其次,借助人因失误综合评价指标的高低,能够有效地指导生产系统中人因失误控制活动;最后,结合人因失误分类方法对某汽车变速箱总成装配中的二轴分装中典型的人因失误进行了分类,首次对机械产品装配中的人因失误进行了分类和实例分析。实例证明,该方法能够客观、准确地为人因失误控制提供决策支持。

关 键 词:人因失误  人误分类  综合评价指标

Evaluation Technology for Human Error of Production Systems
XIA Ke-qiang,XIE Li-mei,SHI Zhong,LI Xiao-bing.Evaluation Technology for Human Error of Production Systems[J].Electronic Product Reliability and Environmental Testing,2014,32(5):16-21.
Authors:XIA Ke-qiang  XIE Li-mei  SHI Zhong  LI Xiao-bing
Affiliation:XIA Ke-qiang XIE Li-mei SHI Zhong LI Xiao-bing (1. Military Representative Office of PLA in No.29 Electronic Research Institute, Chengdu 610036, China; 2. CEPREI, Guangzhou 510610, China; 3.CEPREI (Nangjing) Institute of Industry and Technology, Nanjing 210000, China)
Abstract:The ultimate goal of human error research is to reduce or eliminate human error from happening again. An effective classification method is one of the key issues, but there is no unified and fixed method yet. The paper firstly gives an engineering classification method and a cognitive behavioral classification method. And based on this, the paper also gives the comprehensive evaluation index for controllable human errors. With evaluation index, Human Error control activities can be effectively guided in the production system. At last, taken the assembling process of Example proves that this error control. the automobile gearbox for example, a case method can provide decision support objectively and study is conducted. accurately for human.
Keywords:human error  human error classification  comprehensive evaluation index
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