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基于ITIL框架的面向视听新媒体运行维护指标体系研究
引用本文:何晶,王晓霞,郭嘉.基于ITIL框架的面向视听新媒体运行维护指标体系研究[J].电视技术,2015,39(1).
作者姓名:何晶  王晓霞  郭嘉
作者单位:广播科学研究院,广播科学研究院,云南省广播电视局科技处
摘    要:视听新媒体运行维护指标体系作为视听新媒体系统的重要组成和支撑部分,对于提高视听新媒体运行维护管理水平具有重要意义。在当前条件下应不断完善。本文参考ITIL的成熟实践经验,结合视听新媒体的技术特性,系统论述了构建该体系的背景、思路、主要内容、注意事项,希望能给相关运维团队提供技术建议。

关 键 词:视听新媒体  运行维护  ITIL  指标体系
收稿时间:2014/6/10 0:00:00
修稿时间:8/7/2014 12:00:00 AM

Based on the ITIL the Indicator System for audio
He jing,wang xiaoxia and guo jia.Based on the ITIL the Indicator System for audio[J].Tv Engineering,2015,39(1).
Authors:He jing  wang xiaoxia and guo jia
Affiliation:Academy of Broadcasting Science,Academy of Broadcasting Science,Radio and Television Bureau of Science and Technology Department of Yunnan Province
Abstract:Indicator system of operation and maintenance system in audio visual of new media area is an important component part the new media IT system. It is improving the level of operation and maintenance management. Under the current conditions, it should continue to be improved. So we reference some mature experiences in ITIL, and combined with the technical characteristics of audio visual of new media. This paper systematically discusses the background of the whole system, purpose, main content, considerations and recommendations. We hope to provide some technical advises to the operation and maintenance team in our area.
Keywords:audio  visual of  new media  operation  and maintenance  ITIL  Indication  System
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