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Why should I pay? Exploring the determinants influencing smartphone users’ intentions to download paid app
Authors:Jyh-Jeng Wu  Chien Shu-Hua  Liu Kang-Ping
Affiliation:1. Department of Business Management, National United University, 1, Lien-Da, Kung-Ching Li, Miaoli 36003, Taiwan;2. Department of Insurance and Finance, National Taichung University of Science and Technology Taichung, 129 San-Min Road Sec 3, Taichung 404, Taiwan
Abstract:The objectives of this study are to investigate (1) the positive effects of smartphone users’ core self-evaluations (CSEs), online consumer conformity, and the social identity of their emotions, (2) the effects of their positive emotions on their trust, and (3) the effects of their trust on their intention to purchase paid apps and willingly engage in co-production. A questionnaire was employed to examine the relationship between the users’ CSEs, online consumer conformity, and social identity, on the one hand, with their intention to purchase paid apps and willingly engage in co-production on the other hand. The findings were as follows: (1) CSE, online consumer conformity, and social identity positively affected the users’ emotions, (2) positive emotions had a significantly positive effect on user trust, and (3) trust had significantly positive effects on the users’ intention to purchase paid apps.
Keywords:Core self-evaluation  Online consumer conformity  Social identity  Positive emotions  Trust  Co-production
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