| 图书馆如何正确开展读者满意度调查 |
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| 引用本文： | 王志军.图书馆如何正确开展读者满意度调查[J].江西图书馆学刊,2013,43(4):51-54. |
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| 作者姓名： | 王志军 |
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| 作者单位： | 连云港市图书馆,江苏连云港,222006 |
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| 摘 要： | 读者满意度调查日益成为图书馆的一项基本工作。分析当前读者满意度调查过程中存在的问题,提出正确开展读者满意度调查需遵循的工作程序,以及需要把握的几个关键点。
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| 关 键 词： | 图书馆 读者满意度 读者调查 调查方法 |
How to Investigate the Reader Satisfaction Correctly in Library |
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| WANG Zhi-jun.How to Investigate the Reader Satisfaction Correctly in Library[J].The Journal of the Library Science in Jiangxi,2013,43(4):51-54. |
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| Authors: | WANG Zhi-jun |
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| Affiliation: | WANG Zhi-jun (Lianyungang Library, Lianyungang 222006, China) |
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| Abstract: | The investigation of reader satisfaction becomes one of the fundamental work in libraries. This paper analyzes the existing problems in the process of reader satisfaction investigation, points out the working procedure of reader satisfaction investigation which should be followed and several key points that need to be grasped. |
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| Keywords: | library readers satisfaction readers survey investigation method |
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