| 我国汽车服务业服务传递能力评价指标体系的构建研究 |
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| 引用本文： | 秦远建,曹晓静.我国汽车服务业服务传递能力评价指标体系的构建研究[J].上海汽车,2008(2):32-35. |
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| 作者姓名： | 秦远建 曹晓静 |
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| 作者单位： | 武汉理工大学 |
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| 摘 要： | 随着我国汽车工业的快速发展,与之相适应的汽车服务业面临着重大的发展机遇和挑战.文章剖析了汽车服务业现状,构建了汽车服务业的服务传递能力评价指标体系.
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| 关 键 词： | 市场 汽车 评价指标 汽车服务业 服务传递 能力评价 指标体系 构建研究 Industry Service Ability Delivery Evaluation Index System Construction 现状 发展机遇和挑战 适应 快速 汽车工业 |
| 收稿时间： | 2007-12-12 |
| 修稿时间： | 2007年12月12 |
Research of the Construction of the Evaluation Index System of Serving Delivery Ability of the Automotive Service Industry in China |
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| Qin Yuanjian,Cao Xiaojing.Research of the Construction of the Evaluation Index System of Serving Delivery Ability of the Automotive Service Industry in China[J].Shanghai Auto,2008(2):32-35. |
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| Authors: | Qin Yuanjian Cao Xiaojing |
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| Abstract: | With the fast development of Chinese automobile industry, the co- responding automobile service industry is facing enormous development opportunities and challenges. Based on the analysis of the situation of automobile service industry, the evaluation index system of serving delivery ability for it is constructed. |
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