| 基于BSC和CSF的化工企业ERP应用绩效Vague评价 |
| |
| 引用本文： | 何永贵,姜连福,张立艳.基于BSC和CSF的化工企业ERP应用绩效Vague评价[J].计算机与应用化学,2009,26(9). |
| |
| 作者姓名： | 何永贵 姜连福 张立艳 |
| |
| 作者单位： | 1. 华北电力大学经济管理系,河北,保定,071003
2. 华北电力大学英语系,河北,保定,071003 |
| |
| 基金项目： | 河北省电力公司2008年科技项目(kj2008-060) |
| |
| 摘 要： | 为了降低ERP应用失败率高的潜在风险,本文根据平衡记分卡(Balance Score Card,BSC)和关键成功因素(CSF)建立了1套ERP应用绩效评价模型,该模型包括"主要模块"和"辅助模块"2个部分。首先,对主要模块采用FAHP法确定ERP应用绩效等级,进而发现ERP的缺陷。然后,针对ERP的缺陷,对辅助模块采用TOPSIS算法确定ERP的Vague集绩效评价,从而采取有效的ERP售后服务方案,促进化工企业ERP应用过程不断完善。
|
| 关 键 词： | BSC CSF Vague集 模糊综合评价 TOPSIS算法 |
The ERP application performance vague evaluation of chemical enterprises based on BSC and CSF |
| |
| Yonggui He,Lianfu Jiang,Liyan Zhang.The ERP application performance vague evaluation of chemical enterprises based on BSC and CSF[J].Computers and Applied Chemistry,2009,26(9). |
| |
| Authors: | Yonggui He Lianfu Jiang Liyan Zhang |
| |
| Affiliation: | 1.Business and Management Department of North China Electric Power University;Baoding;071003;Hebei;China;2.English Department of North China Electric Power University;China |
| |
| Abstract: | In order to reduce the high failure rate of the ERP applications.In accord to the Balanced Scorecard(Balance Score Card, BSC) and the critical success factors(CSF).In this study,the authors establish a performance evaluation model of ERP applications. The model includes the"main module"and"auxiliary module".First of all,for the main modules the authors apply FAHP to determine the performance level of ERP applications,which can find deficiencies in ERP.Then,for overcoming the ERP's shortcomings,TOPSIS and va... |
| |
| Keywords: | BSC Vague sets CSF fuzzy comprehensive evaluation TOPSIS algorithm |
| 本文献已被 CNKI 万方数据 等数据库收录！ |
|
