| 论公共图书馆对弱势群体的服务质量效益 |
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| 引用本文： | 吴红梅.论公共图书馆对弱势群体的服务质量效益[J].科技情报开发与经济,2007,17(13):108-109. |
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| 作者姓名： | 吴红梅 |
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| 作者单位： | 南京图书馆,江苏南京,210018 |
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| 摘 要： | 阐述了弱势群体的类型及其文化需求,探讨了制约公用图书馆对弱势群体服务质量效益的因素,提出了提高图书馆服务弱势群体质量的主要对策。
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| 关 键 词： | 公共图书馆 弱势群体 质量效益 |
| 文章编号： | 1005-6033（2007）13-0108-02 |
| 收稿时间： | 2007-03-02 |
| 修稿时间： | 2007-03-02 |
Discussion on the Service Quality Benefit of the Public Libraries to the Social Vulnerable Groups |
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| WU Hong-mei.Discussion on the Service Quality Benefit of the Public Libraries to the Social Vulnerable Groups[J].Sci-Tech Information Development & Economy,2007,17(13):108-109. |
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| Authors: | WU Hong-mei |
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| Affiliation: | WU Hong-mei |
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| Abstract: | This paper expounds the types and cultural demands of the social vulnerable groups,probes into the factors restricting the service quality benefit of the public library to the social vulnerable groups,and puts forward some main countermeasures for improving the service quality of the public library to the social vulnerable groups. |
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| Keywords: | public library social vulnerable groups quality benefit |
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