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互动咨询模型在嵌入式学科服务中的应用研究
引用本文:王吉霞,孙丽萍,马思九.互动咨询模型在嵌入式学科服务中的应用研究[J].大学图书情报学刊,2014,32(6):40-43.
作者姓名:王吉霞  孙丽萍  马思九
作者单位:1. 上海理工大学,200093
2. 欧姆龙(上海)有限公司,200093
摘    要:作者通过研究国内15所知名高校图书馆的学科服务互动咨询情况,总结了高校图书馆学科服务的成功经验与不足之处,建立了基于学科服务平台的学科服务互动咨询动态模型。该互动咨询模型,可全方位、动态地为学科用户提供动态咨询服务,引导学科用户形成以学科服务平台为依托的科研习惯,是实现嵌入式学科服务的动力引擎。

关 键 词:嵌入式服务  咨询服务  学科馆员  参考咨询  学科服务

Research on the application of interactive consulting model in the embedded subject service
WANG Ji-xia,SUN Li-ping,MA Si-jiu.Research on the application of interactive consulting model in the embedded subject service[J].Journal of Academic Library and Information Science,2014,32(6):40-43.
Authors:WANG Ji-xia  SUN Li-ping  MA Si-jiu
Affiliation:WANG Ji-xia, SUN Li-ping , MA Si-jiu ( University of Shanghai of Science and Technology, Shanghai 200093, China; Shanghai OMRON Co. Ltd. , Shanghai 200093, China)
Abstract:The researchers have made a study of the interactive consultation services among 15 well- known college libraries,and a summary of the experiences or deficiencies in the subject service of these libraries based on the construction of both the interactive consultation model and the subject service platform. The interactive consulting model can provide omni- directional and dynamic services for the readers,guide the users to cultivate a researching habit based on the platform so as to construct a dynamic engine of the embedded subject services.
Keywords:embedded subject service  interactive consultation  subject librarian
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