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Employee communication,job engagement,and organizational commitment: A study of members of the Millennial Generation
Authors:Justin Walden  Eun Hwa Jung  Catherine Y K Westerman
Affiliation:1. Department of Communication, North Dakota State University, Fargo, North Dakota, USAjustin.walden@ndsu.edu;3. Department of Communications and New Media, National University of Singapore, Singapore;4. Department of Communication, North Dakota State University, Fargo, North Dakota, USA
Abstract:The purpose of this study was to explore the relationship between job engagement and two key components of employee-organization relationships (EOR). Findings from a survey of members of the Millennial Generation (N = 539) in the United States indicate that job engagement mediates the relationship between employee communication and organizational commitment. It is concluded that when employees are engaged in their work, their commitment to the organization is strengthened and the likelihood of them leaving the organization decreases. Furthermore, an argument is made in light of the study’s findings that engagement and commitment work in concert to strengthen EORs overall. To foster engagement, organizations should remove obstacles to internal information flow and provide ongoing feedback to employees about individual and organizational issues.
Keywords:Employee communication  employee-organization relationships  job engagement  model testing  organizational commitment
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