老年人陪护机器人服务系统设计研究

目的通过对服务系统框架的了解,将老年人使用的传统产品转化为一种社会化的技术系统,将自然系统与制造系统联合,为用户提供服务以满足客户的需要和期待。方法以"马斯洛人类需求五层次理论"为基础,洞察老年人身心需求,侧重用户感情考虑,得出老年人陪护机器人服务系统的设计准则。结论最终设计出一套适合老年人陪护机器人的服务系统,为老年人提供一个更加舒适、安全、健康的生活环境,从而为加快护理机器人设计的实用性、操控性、互动性、安全性、智能性、系统性进程,奠定了理论基础。

Serving System Design of Accompany Robot for the Elderly

According to the understanding of the framework of the service system, we turn the traditional products used by the aged into a social technology system and combine the natural system with the manufacturing system in order to provide services to customers and meet their needs and expectations. Based on the "Maslow''s Hierarchy of Needs", it gives insight into the physical and mental needs of the aged as well as focus on the users'' emotion so as to draw up the design criteria for the servicing system of the accompanying robots for the aged. Finally, a set of service system of accompanying robots for the aged will be established, thus offering the safer, healthier and a more comfortable living environment for the aged.Thus laying a theoretical foundation for accelerating the practicality, handling, interaction, security, intelligence and systematic process of the accompanying robot design.