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Improvement of communication and interpersonal competence in telenursing – development of a self‐assessment tool
Authors:Christina Johnson RN  Susan Wilhelmsson PhD  RN  Sussanne Börjeson PhD  RN  Malou Lindberg PhD  RN
Affiliation:1. Medical Advisory Service and Department of Medical and Health Sciences, Link?ping University, Link?ping, Sweden;2. Research & Development Unit in Local Health Care, and Department of Medical and Health Sciences, Link?ping University, Link?ping, Sweden;3. Division of Nursing, Department of Oncology and Department of Medical and Health Sciences, Link?ping University, Link?ping, Sweden
Abstract:
Keywords:clinical competence  communication  hotlines  instrument development  nurse–  patient relations  self‐assessment  telenursing  triage
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