A cooperative game theory based user-centered medical device design decision approach under uncertainty

The medical device conceptual design decision-making is a process of coordinating pertinent stakeholders, which will significantly affect the quality of follow-up market competitiveness. However, as the most challenging parts of user-centered design, traditional methods are mainly focusing on determining the priorities of the evaluation criteria and forming the comprehensive value (utility) of the conceptual scheme, may not fully deal with the interaction and interdependent between the conflicts of interest among stakeholders and weigh the ambiguous influence on the overall design expectations, which results in the unstable decision-making results. To overcome this drawback, this paper proposes a cooperative game theory based decision model for device conceptual scheme under uncertainty. The proposed approach consists of three parts: first part is to collect and classify needs of end users and professional users based on predefined evaluation criteria; second part is using rough set theory technique to create criteria correlation diagram and scheme value matrix from users; and third part is developing the fuzzy coalition utility model to maximize the overall desirability through the criteria correlation diagram with the conflict of interests of end and professional users considered, and then selecting the optimal scheme. A case study of blood pressure meter is used to illustrate the proposed approach and the result shows that this approach is more robust compared with the widely used the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) approach.