A quantitative framework for security assurance evaluation and selection of cloud services: a case study

Due to the high adoption of cloud services, the protection of data and information is critical. Cloud service customers (CSCs) need help to obtain the authoritative assurances required for the cloud services and negotiate the cloud service contract based on the terms and conditions set by cloud service providers (CSPs). Several standards and guidelines are available for assessing cloud security. However, most of these standards and guidelines are complex and time-consuming to select a service or make an informed decision for CSCs. Moreover, the existing methods are insufficient to solve this problem because they are process-oriented, neglect the importance of stakeholder requirements, and lack a comprehensive and rigid analytic method that can aid decision-makers in making the right decisions. In this paper, we developed two evaluation techniques: (i) a quantitative cloud security assurance method to assess the security level of cloud services by measuring the critical security properties and (ii) a novel and rigid categorical analytical method that enables CSPs to identify the major problems in the system and assess how much gain can be achieved by solving each of them. The cloud security assurance method is based on two important metrics: security requirement and vulnerability. It assists CSCs in avoiding severe mistakes and making informed decisions while selecting a cloud service. Moreover, these methods support CSPs in improving the security level of cloud services and meet customer requirements. The proposed methods are validated using different case scenarios on a private cloud platform.