Modeling maintenance projects risk effects on ERP performance |
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| Affiliation: | 1. Beijing University of Posts and Telecommunications, 100876 PR China;2. France Telecom Research & Development, Beijing 100190, PR China;1. Dept. Automatic Control and Systems Engineering, UPV/EHU, Spain;2. Instituto de Telecomunicações/DEEC-FEUP, Universidade do Porto, Portugal;3. Tecnalia Research & Innovation, Zamudio, Spain;1. Department for Ambulatory Care and Community Medicine, University of Lausanne, Lausanne, Switzerland;2. Service of Endocrinology, Diabetes, and Metabolism, Lausanne University Hospital, Switzerland;3. Department of General Internal Medicine, Inselspital, University of Bern, Switzerland;4. Division of Internal Medicine, University Hospital of Zürich, Zürich, Switzerland;5. Department of Community Medicine and Primary Care, University Hospitals of Geneva and Faculty of Medicine, Geneva, Switzerland;1. Tapestry Technologies, Inc., 5000 Letterkenny Road, Chambersburg, PA 17201, United States;2. Scarfone Cybersecurity, 13632 S. Springs Dr., Clifton, VA 20124, United States |
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| Abstract: | Worldwide organizations have made important efforts to replace their legacy information applications by ERP (Enterprise Resource Planning) solutions. However, a suitable system implementation does not guarantee the ERP adoption success. This also depends on the modifications carried out in the system during the ERP maintenance. The implementation process of these changes is risky and may negatively affect application performance. Therefore, practitioners must handle the existing ERP maintenance risks in order to preserve the system performance. Hence, we propose an innovative and flexible technique to manage risks impacts on ERP performance. |
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