UTAUT及其在信息系统研究中的应用与展望

目的/意义] UTAUT被广泛应用于用户的信息技术使用意向与行为研究中，梳理和总结UTAUT在信息系统领域的重要研究成果，有助于研究者们把握UTAUT未来研究的思路和方向。方法/过程] 将研究问题分为技术采纳研究、用户满意度研究、技术持续使用研究和技术推荐研究4个方面，总结研究取得的成果，并指出存在的问题和未来的研究方向。结果/结论] 现有研究存在"缺乏纵向研究""模型结构不完善""部分影响因素存在争议""缺乏实际行为的验证研究""技术推荐问题无直接结论"和"缺乏组织环境下的研究"等问题，进行动态分析、引入丰富的调节变量、结合客观数据验证用户实际行为、完善技术推荐问题研究、结合组织特征分析技术使用行为、拓展新技术和新型系统的应用研究、关注系统设计及优化问题等都是未来值得关注的研究方向。

UTAUT and Its Application and Prospect in the Field of Information System Research

Purpose/Significance] UTAUT is widely used in the research of users' intent and behavior of using IT.Combing and summarizing the important researches of UTAUT in the field of information system will help researchers grasp future ideas and directions of UTAUT research.Method/Process] This study divided the research issues into four aspects(the adoption of technology,users' satisfaction issue,the continuance use of technology and the recommendation of technology),summarized the research results and pointed out the existing problems and future research directions.Result/Conclusion] The existing researches have limitations such as "lack of longitudinal research","imperfect model structure","controversial function of some factors","lack of verification on actual behavior","no direct conclusion of recommendation issue "and" lack of research in organizational environment".Future research should pay attention to dynamic analysis,introduction of rich moderators,verification of users' actual behavior with objective data,improvement of research on recommendation issue,behavior of using IT in organizational environment,application research in new technologies and systems as well as system design and optimization issues.