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医务人员工作倦怠--一个不容忽视的问题
引用本文:张铁山,李殿富.医务人员工作倦怠--一个不容忽视的问题[J].中国医院管理,2004,24(9):5-7.
作者姓名:张铁山  李殿富
作者单位:1. 吉林大学公共卫生学院,长春市,130021
2. 吉林省卫生厅,长春市,130051
摘    要:介绍工作倦怠的基本概念,以及医务人员工作倦怠的现状,简要分析倦怠产生的原因和倦怠对医疗服务的不良影响,最后提出几点干预措施来预防和控制工作倦怠,以提高医务人员的个人健康和医疗服务质量.

关 键 词:工作倦怠  工作压力  医疗服务质量
文章编号:1001-5329(2004)09-0005-03
修稿时间:2004年7月10日

Job burnout of health care prividers - a problem that not been ignored
Zhang Tieshan,Li DianfuSchool of Public Health,Jilin University,Changchun,PRC.Job burnout of health care prividers - a problem that not been ignored[J].Chinese Hospital Management,2004,24(9):5-7.
Authors:Zhang Tieshan  Li DianfuSchool of Public Health  Jilin University  Changchun    PRC
Affiliation:Zhang Tieshan,Li DianfuSchool of Public Health,Jilin University,Changchun,130021,PRC
Abstract:Job burnout denotes psychosomatic syndrome that characterized by emotion exhaustion, depersonalization and reduction of personal achievments. This paper discribes the definition of job burnout as well as the causes and negtive effects on patient care. Last section some intervention and suggestions will be discussed, so as to improve health care prividers' well-being and the qulity of patient care.
Keywords:job burnout  job stress  qulity of patient care
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