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Natural language search engines should be developed to provide a friendly environment for business-to-consumer e-commerce that reduce the fatigue customers experience and help them decide what to buy. To support product information retrieval and reuse, this paper presents a novel framework for a case-based reasoning system that includes a collaborative filtering mechanism and a semantic-based case retrieval agent. Furthermore, the case retrieval agent integrates short-text semantic similarity (STSS) and recognizing textual entailment (RTE). The proposed approach was evaluated using competitive methods in the performance of STSS and RTE, and according to the results, the proposed approach outperforms most previously described approaches. Finally, the effectiveness of the proposed approach was investigated using a case study of an online bookstore, and according to the results of case study, the proposed approach outperforms a compared system using string similarity and an existing e-commerce system, Amazon. 相似文献
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面对短文本信息内容稀疏、上下文语境提取困难的挑战,基于维基百科的结构化信息特征,提出一种利用NMF算法来扩展短文本语义的方法。通过自动识别与短文本信息语义特征相关的维基百科概念来丰富它的内容,从而有效提高短文本信息数据挖掘和分析的效果。实验结果表明与已有方法相比,应用此方法可以进一步提高短文本信息语义扩展的效率和准确率。 相似文献
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《Expert systems with applications》2014,41(2):735-743
Short-text classification is increasingly used in a wide range of applications. However, it still remains a challenging problem due to the insufficient nature of word occurrences in short-text documents, although some recently developed methods which exploit syntactic or semantic information have enhanced performance in short-text classification. The language-dependency problem, however, caused by the heavy use of grammatical tags and lexical databases, is considered the major drawback of the previous methods when they are applied to applications in diverse languages. In this article, we propose a novel kernel, called language independent semantic (LIS) kernel, which is able to effectively compute the similarity between short-text documents without using grammatical tags and lexical databases. From the experiment results on English and Korean datasets, it is shown that the LIS kernel has better performance than several existing kernels. 相似文献
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《Information & Management》2016,53(8):978-986
With the rapid proliferation of Web 2.0, the identification of emotions embedded in user-contributed comments at the social web is both valuable and essential. By exploiting large volumes of sentimental text, we can extract user preferences to enhance sales, develop marketing strategies, and optimize supply chain for electronic commerce. Pieces of information in the social web are usually short, such as tweets, questions, instant messages, messages, and news headlines. Short text differs from normal text because of its sparse word co-occurrence patterns, which hampers efforts to apply social emotion classification models. Most existing methods focus on either exploiting the social emotions of individual words or the association of social emotions with latent topics learned from normal documents. In this paper, we propose a topic-level maximum entropy (TME) model for social emotion classification over short text. TME generates topic-level features by modeling latent topics, multiple emotion labels, and valence scored by numerous readers jointly. The overfitting problem in the maximum entropy principle is also alleviated by mapping the features to the concept space. An experiment on real-world short documents validates the effectiveness of TME on social emotion classification over sparse words. 相似文献
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