(1) U.S.A.

The authors of this study assess the attitudes and perceptions of academic librarians at three university libraries in China regarding library services for international students and scholars. The study directs particular focus on librarians at Shaanxi Normal University in Xi’an, Fudan University in Shanghai, and Wuhan University of Technology, China, and follows logically upon a study conducted in 2008 that explored the perceptions of international students at two Chinese universities regarding the effectiveness of library services and collections for their research needs. In particular, this study documents information about Chinese academic librarian perceptions regarding services for international students and attitudes toward future outcomes. The ultimate goal of the study is to lay a foundation for developing strategies for improving library services and resources for international students and scholars in Chinese academic libraries in particular, which in turn can serve to improve services for international students world-wide. The results support the assumption that academic librarians in China are strongly interested in improving services for international students and scholars while continuing to face challenges and trying to find ways to fulfill the information needs of international students and scholars.     

Expanding Library Support for Faculty Research in Historically Black Colleges and Universities

ABSTRACT

The Historically Black Colleges and Universities (HBCU) Library Alliance conducted a study to assess library services in support of faculty research. Funded by an Andrew W. Mellon Foundation grant, and with support from LYRASIS, the study involved two different assessments. The first assessment was of faculty members and their support needs for research. The second assessment was of librarians to understand current capacity and needs related to support libraries provide to faculty. While the HBCU Library Alliance acknowledges that libraries do not have the capacity to address all the challenges to faculty research, the results from this study can serve as a tool to augment the academic infrastructure to support research.     

Social media as a platform in academic library marketing: A comparative study

Social media like Facebook have become popular tools for different organizations like libraries in marketing practice. To build relationships with library users, libraries hope social media can engage its user communities actively with their collections, services, and activities. This paper aims at evaluating the effectiveness of using social media as a platform in marketing through a questionnaire on the Facebook page of the University of Hong Kong Libraries (HKUL), comparing the perspectives of students and faculty members. Both the current situation of HKUL's Facebook page and the reasons affecting users' interest and participation in the page are evaluated, in order to suggest better strategies for the library to deal with the needs of library users in the future. Other university libraries can also gain new insights from the study.This research has the following key findings: 1. The marketing practices of HKUL's Facebook page generally did not receive adequate attention and reactions from users; 2. Students were more engaged than faculty members in HKUL's Facebook page, as students use more varieties of library services than faculty members; 3. User needs, social media content, and interactions generally affected user acceptance of the library's Facebook marketing.     

Chinese Graduate Students and the Canadian Academic Library: A User Study at the University of Windsor

This paper presents a pilot study that examined the information seeking behaviors of Chinese graduate students at the University of Windsor. Findings on current Chinese students' perceptions, expectations, and use of library services are highlighted including implications for academic libraries to meet international students' information needs.     

Beyond Consultation: A New Model for Librarian's Office Hours

ABSTRACT

Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that fulfill the dual purposes of meeting the needs of term paper research counseling and library workshops. This article discusses the strategies involved in the creation and implementation of this service and examines suggestions for the future of such a service.     

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根据信息资源的特性，该文提出了信息产业的发展对信息资源的增值与减值的影响以及信息加工业和信息服务业在信息传递和利用中的重要作用。目前我国的信息采集，信息加工和信息服务工作主要由图书馆和信息机构完成，因此，图书馆和信息机构对信息资源的管理水平和服务方式将极大地影响到信息的利用和传播。     

Improving medical education in Kenya: an international collaboration

This paper describes a partnership between the University of Nairobi College of Health Sciences (CHS) Library and the University of Maryland Health Sciences and Human Services Library (HS/HSL). The libraries are collaborating to develop best practices for the CHS Library as it meets the challenge of changing medical education information needs in a digital environment. The collaboration is part of a Medical Education Partnership Initiative. The library project has several components: an assessment of the CHS Library, learning visits in the United States and Kenya, development of recommendations to enhance the CHS Library, and ongoing evaluation of the program''s progress. Development of new services and expertise at the CHS Library is critical to the project''s success. A productive collaboration between the HS/HSL and CHS Library is ongoing. A successful program to improve the quality of medical education will have a beneficial impact on health outcomes in Kenya.     

关于中国地(市)级图书馆建设与发展诸多问题的思考

２１ 世纪的地（市）级图书馆,应具有适合时代需要的馆址、馆舍、设施、组织机构、馆藏和人员配置,以及完善的功能。建立文献信息集散中心、多元服务中心、信息技术研究中心是十分必要的。参考文献４。     

Processing Electronic Reserves in a Large Academic Library System

Implementation of electronic reserves in academic libraries represents one of the most important advances in libraries for patrons in many years. Some academic libraries offer faculty peace of mind by assuming responsibility for copyright clearance for electronic reserve services. Libraries have the specialized equipment to scan and edit files to make them readable and easily downloaded by students. Libraries also have sufficient electronic storage to hold scanned material for future semesters. This paper examines how electronic reserves are managed in a large academic library system. The short history behind electronic reserves at Pennsylvania State University Libraries and the procedures associated with creating and maintaining the reserve system, will be considered, as well as offering a statistical assessment of how electronic reserves have affected the other services of the University Libraries. Finally, issues surrounding electronic reserves, fair use, copyright and Pennsylvania State University Libraries' procedures will be explored.     

Writing Centers and Libraries: One-Stop Shopping for Better Term Papers

In the university environment, libraries and writing centers often operate as separate entities, but they provide similar services to students. The placement of the writing center inside the library may provide opportunities for partnership. At Florida Gulf Coast University, the Humanities Librarian and the Writing Center Director decided to take advantage of their close proximity and observe each other's service desks. The authors identify five challenges common to librarians and writing consultants as well as cooperative solutions. Furthermore, an exploration of how other libraries and writing centers around the country are working together inspired additional avenues for collaboration.     

Library Learning Spaces: Investigating Libraries and Investing in Student Feedback

ABSTRACT

We examine how students in academic libraries work; their furniture, technology and space needs; research methods used to determine these; and the results and evolution of our space design and assessment efforts. From the creation of a new collaborative center at Mann Library at Cornell University in 2007 to our latest space redesign in 2015, we've used a variety of qualitative and quantitative methods—including surveys, interviews, usability tests, and participatory design exercises—to discover the study behaviors and needs of users, applied this data to help redesign our collaborative study spaces, and assessed the results.     

多伦多大学面向本科生的图书馆创新服务分析及对中国大学的启示

高校图书馆是学习、教学与科研的信息资源服务中心,在辅助学生成功方面起着重要作用。国外无论研究型大学还是以教学为主的大学,为本科生培养服务是图书馆的一个重要任务。本文采用文献回顾、互联网信息调研及实地考察等方法,以多伦多大学图书馆为例,分析了为本科生提供的课程资源的分配导航、课业后续跟踪指导、课程学术拓展等课堂教学支持服务,以及图书馆与学校其他部门合作开展的以基础技能培训、专业研究导航、学术写作指导为主的体系化、综合性的科研支持服务。文章最后从战略规划制定、服务理念落实、管理体系建立、信息资源融合、智能服务系统开发等方面探讨了其对我国高校图书馆如何为本科生服务的启示。     

Information Support for Survivors of Intimate Partner Violence: Public Librarianship's Role

Public libraries have the potential to provide rich information support for survivors of intimate partner violence (IPV). Librarians who understand the complex information gaps and barriers that IPV survivors confront during repeated attempts to achieve safety can create more effective services and policies. This study examines an IPV online support network's postings during ten months. The content analysis of the postings correlates survivors' expressed information needs, barriers, and resource preferences during the three basic stages of crisis. As funding for crisis centers disappears and IPV survivor needs increase, librarians can help to save lives by adjusting services to enhance privacy, safety, and confidentiality.     

Project CATE Using outcome measures to assess school-age children's use of technology in urban public libraries: A collaborative research process

Although outcome-based evaluation was routine in governmental and nonprofit agencies by 2002, it had not been systematically applied to the evaluation of children's services in public libraries. At the same time, digital technology had grown commonplace in public libraries, with 94.5% of libraries providing Internet access to the public in the year 2000. This article examines various definitions and models of outcome-based evaluation; describes the lack of knowledge regarding children's use of technology in public libraries, despite their majority status among users; and presents an original outcome-based evaluation model (the Project CATE model) developed to assess this use. Although this unique, dynamic, and interactive evaluation research model was conceived as a collaboration between the Saint Louis Public Library and the Florida State University School of Information Studies, it is designed to be transportable and applicable in a wide variety of assessment situations.     

Research-embedded librarians at a Saudi University: Assessment of actions,awareness, perceptions,and impact

This article examined the research-embedded program implemented in 15 libraries at the Princess Nourah bint Abdulrahman University campus using multiple quantitative and qualitative assessment instruments. The quantitative measures included reference statistics obtained by gathering research-embedded librarians' (RELs) actions, as well as a web-based survey, which was administered to determine users' use of and satisfaction with RELs and services. The qualitative measure involved asking respondents to complete individual REL evaluation forms. RELs spent approximately 18,240 h to perform 5383 transactions of different research support services. Over 61% of users reported being aware of their RELs, 81.6% of whom were satisfied with services provided. The majority of faculty agreed that RELs treated them with respect, were responsive, and provided information in a logical manner. The overall satisfaction with services was encouraging; low user awareness of the embedded services suggests the need for marketing the program. This study demonstrates the value of academic librarians to their institutions beyond traditional work.     

Building the College Library Collection to Support Curriculum Growth

Because the mission of smaller academic libraries serving fewer than 10,000 full-time enrolled students is mainly to serve the curriculum-based needs of students and faculty, collection management in these libraries needs to be directly related to changes in the curriculum of the parent institution. A look into applicable collection management literature, combined with one library's experience, offers insights about effective curriculum-based collection building in a smaller academic library setting. To achieve efficiency, collection managers must maintain up-to-date knowledge of changing instructional and research needs at their institutions, the needs new programs have for library materials, appropriate collection assessment tools, and the tasks involved in a focused expansion project. By optimizing consultations with faculty and evaluation procedures scaled to its needs, the library at North Georgia College & State University, a modestly sized academic institution, established a model for becoming an active participant in new course and program planning during the application stage, ensuring appropriate library support for new courses and programs of study.     

Surviving to Thriving: Advancing the Institutional Mission

ABSTRACT

Academic research libraries can employ several approaches to advance the institutional mission. First, libraries can shift from goals focused on collections and traditional library services and instead align with their campus academic plan and an emphasis on supporting the institution's strategic initiatives. A second approach is for libraries to modify their organizational structures from being function-based on the tasks that traditional libraries performed (e.g., public services, technical services, collection development) and move instead toward organizational units that directly support their university's missions (e.g., undergraduate education; graduate and professional education; research, scholarship, and creative activity; and public engagement). The key is to have library staff engaged in work that contributes to vital institutional outcomes such as student success and faculty research productivity. Academic research libraries should also continue to work towards an assessment program that demonstrates the value of the academic research library in providing quality services that advance the institutional mission.     

When Data Curation Isn't: A Redefinition for Liberal Arts Universities

ABSTRACT. Data curation is one way that libraries are extending traditional services to meet the changing needs of patrons. Requirements from research funders have placed increased pressure on grant recipients to create Data Management Plans and to securely store raw data. Research universities have stepped up to provide comprehensive data support services. Despite discrepancies in funding and staff, smaller institutions can similarly provide robust services by focusing on their strengths, such as interdepartmental collaboration, flexibility, and rapid turnaround time. This article details how librarians at Trinity University adapted the larger practice of curation to meet local data management needs.