制造型企业采购流程经济分析

本文将ABC/ABM方法应用于企业流程再造,从企业整体系统协调运作出发,对企业采购环节的资源动因与作业动因进行了分析,在作业层次上通过对流程的经济分析来进行企业传统采购流程再造,从而实现了企业采购流程的整体优化.     

基于高级Petri网的工作流分析模型研究

工作流管理的目的是控制、监督、优化和支持企业流程.而企业要在竞争激烈的环境中取胜,需要经常实施企业流程再造.为有效支持企业流程再造,企业面临着选择合适的业务流程实施工作流管理的问题.本文针对这一问题,提出了基于高级Petri网的工作流分析模型及规范化的建模方法.这种建模方法能够方便地实现对业务流程的建模,描述企业中多个工作流的动态特性.     

以流程再造为中心的组织变革模式

从广义的角度来理解,流程再造是一种组织变革模式,包括流程重新设计及其引发的一系列变革.以流程再造为中心的组织变革是指以现代信息技术为平台,从流程再造入手,以提高企业组织整体绩效为目的的变革活动.流程再造是一次系统性的变革,其主要内容包括流程再造、组织结构变革、运行机制设计、信息化建设和企业文化重塑.     

基于DSM的应急任务流程模块化设计研究

应急任务的流程化管理是通过计算机网络平台实现对应急预案处置操作的必要环节,论文借助于流程模块化管理的思想,采用统一建模语言（UML）对应急任务之间的依赖关系进行描述,并映射到设计结构矩阵（DSM）中,运用四点刻度法对活动之间的流依赖,和资源依赖中的角色依赖、设备依赖和设施依赖的关系强度进行度量,提出了依赖量指标的计算方法,在此基础上,以降低模块间的耦合程度和提高模块内的依赖程度为目标,建立了应急任务活动的聚类优化模型,并设计了相应的遗传算法进行求解,通过案例计算分析,验证所提方法可以获得具有高内聚和松散连接的流程模块。这种方法可以大大减少组织管理的复杂程度,并为实现模块任务的快速重组和功能整合创造了条件。     

基于R&D-市场营销界面管理的流程再造

R&D与市场营销部门之间的界面障碍是影响我国企业创新过程中效率低下的重要原因之一.从流程再造的核心思想出发,分析了基于R&D-市场营销界面管理的流程再造依据,并运用这一最新的管理理论,对R&D-市场营销界面管理的创新流程进行再造.     

基于委托-代理理论的业务流程再造的激励约束机制研究

员工是影响业务流程再造成败的重要因素.为了充分分析流程再造中人的因素,将委托-代理理论引入流程再造中,运用该理论对流程再造中所存在的委托人和代理人以及他们之间的相互关系进行分析.首先,分析了委托-代理理论与流程再造之间的相互关系,验证了将委托-代理理论运用在流程再造中的可能性;然后,在委托-代理理论分析框架下,具体分析流程再造中所存在的委托代理关系,并建立2个阶段的基于委托代理理论的流程再造模型;最后,对所建立的模型进行改进、求解,并给出相关的解释.     

流程再造的障碍分析

本文从对流程再造概念的认识、信息技术的发展、组织中人的因素和文化等四个方面对流程再造的障碍进行分析，并提出了一些解决问题的思路。     

ERP故障对运维工作的启示

本文结合ERP系统故障实例,讲述了ERP支持体系、应急预案、变更流程、预防性维护等具体运维措施对ERP系统平稳运行的重要保障作用。     

在ERP平台上基于供应链的采购业务流程重组创新

本文探讨了企业在ERP平台上应用供应链管理理论来构建信息化的采购供应流程体系,实现对企业物流的全面管理的战略意义、方法、原则和创新之处。     

浅析ISO 9000与流程管理

指出了ISO9000质量管理体系与业务流程管理(BPM)两者之间的关系,探讨了BPM是推动ISO9000持续改进的动力,列举了企业ISO9000与BPM结合的业务流程再造案例,说明组织在实施ISO9001标准,而未使用ISO9004指南标准时,流程管理是组织确保ISO9000质量管理体系得到持续改进的一种管理理论和方法。     

基于CIMOSA 的企业过程识别方法研究

业务流程再造(BPR) 是当前管理学研究领域内的热点问题,如何在错综复杂的企业系统 中识别出过程,是实施BPR 的首要前提,在对BPR 研究的基础上,分析了企业过程识别的重要 性,而过程的组成元素是活动,活动与活动之间的相互作用和相互联系则构成了企业过程系 统,所以首先提出了基于CIMOSA 的活动识别方法,在活动识别的基础上给出了过程识别算法 和过程之间关系的确定并进行了案例研究.     

A human - computer interactive approach based on activity - section analysis for BPR

In any business process reengineering (BPR) project, a thorough understanding of various tasks and activities of the organization is required. Very often this idea is captured using a simple flow chart or static representation diagram. The weakness here is that the process design complexity is not adequately represented by the use of flow charts, and this allows for limited human-computer interaction during the process design and analysis. In this paper, we propose an enhanced flow chart approach; the concept of activity-section flow chart to support BPR, which is a combination of the existing activity flow chart and section flow chart. Using this approach, a human-computer interactive model for BPR is developed. This model can identify the unreasonable activity loops and excessive business rounds between sections by the adjacent and reachable matrices. Via the human-computer interaction, the process can be revised by human experience. This approach provides an efficient tool for BPR of large-scale systems. It has been applied to the material supply management system of an iron and steel works, and satisfactory results have been achieved.     

Business process re-engineering the supply chain

Common foundations which underlie thinking in the supply chain management (SCM), Business process re-engineering (BPR) and business process improvement (BPI) philosophies are highlighted. The view that BPR is a new concept is argued against by highlighting die work performed in other fields, namely SCM from the systems perspective. It is argued that those who have already implemented the SCM philosophy will have already travelled the same path as BPR and indeed re-engineered their own processes. Once businesses have integrated their supply chain the greatest benefits will have already been achieved, however system dynamics analysis does show significant on-cost differences dependent on the redesign strategy implemented. A generic structured model for SCM is enhanced through this comparison with BPR with the following characteristics being added; do not be afraid to be radical with respect to internal integration and continually search for step change improvement ideas which can be strategically phased in to positively impact the marketplace.     

BPR与IS相结合的系统开发新思路

本文分析了现代企业经营环境对企业业务经营的影响和要求,BPR与IS开发在柔性管理中的作用,并提出了BPR与IS相结合的CSF开发方法。     

The transfer of culturally-grounded management techniques: The case of business reengineering in Germany

Business process reengineering (BPR) continues to sweep across Europe with fervour. The rhetoric of radical performance improvement is too great to ignore, given the state of many European companies. In many cases the reengineering drive has been orchestrated by American companies either moving into Europe or implementing strategies dictated from their US base. Yet reengineering is essentially an American concept, packaged so as to appeal to that country's psyche. This article examines the transfer of culturally-grounded management techniques, in this case BPR, making specific reference to the German business and cultural context.     

BPR决策支持系统分布式求解模型的研究

基于多Ａｇｅｎｔ规划技术,提出并建立了支持企业过程重组（ＢＰＲ）的决策支持系统的分布式协同求解模型,包括企业过程的分层规划理论、多Ａｇｅｎｔ协同模式分析、状态空间模型以及任务分解算法等四部分内容．它的提出为企业过程重组的工具支持提供了理论依据和技术方法．实践证明,应用该技术可以有效地指导ＢＰＲＤＳＳ的开发     

An application of BPR and RCM methods to an oil refinery turnaround process

This works reports on the application of business process re-engineering (BPR) methods to a specific stage in the maintenance activities of the API refinery in Falconara Marittima (AN), i.e. the scheduled annual turnaround. The aim of the study was to analyse the process as it was always implemented up until the year 2001, identifying any related problems and inconsistencies, and then describe the re-engineering of this process, assessing and emphasising the changes involved and pinpointing further opportunities for improvement. Using the synergies provided by the simultaneous adoption of management policies and maintenance management methods enables considerable changes to be made with a view to the production of servicing plans that ensure a greater reliability at the lowest possible cost. The annual turnaround process was modelled using the AIØ WIN software, which supports the IDEFØ method.     

Reengineering of a supply chain management system: A case study

A business process reengineering (BPR) project concerning a supply chain management (SCM) system of a heavy machinery manufacturing company has been discussed in this paper. The BPR implementation process model has been described. The principal objective of this project has been to bring about radical changes in the mind sets, management styles and systems of a very mature but large organization in India. The implementation process has been very successful because the model has been explored by an organizational development initiative. BPR is both feasible and worthwhile in business only when ideas and ideals are put willingly in practice; and is practised in a collaborative mode to get closer to the people, especially at the floor level, and to customers and suppliers.     

海尔管理变革:市场链与业务流程再造

自90年代美国管理学家哈默和钱皮提出业务流程再造理论后,世界范围内掀起一场流程再造的革命,虽然理论界和企业界对其研究倾注了大量的人力和财力,但再造更多的还是停留在理论的研究上,还缺少有说服力的成功经验和模式,海尔在这方面实现了“由理论走向现实”的飞跃。同时,在中国即将加入WTO之际,如何提升我国大企业在国际市场中的竞争力,对于我国企业迎接WTO挑战和机遇具有重要意义。海尔1999年开始实施的市场链与业务流程再造模式在上述两个方面都有很好的说服力和代表性,本文是在笔者深入调查海尔管理创新系统的基础上,就海尔市场链与业务流程再造的经验进行的总结和实证研究。     

The Role of Organizational and Information Technology Antecedents in Reengineering Initiation Behavior*

Business Process Reengineering (BPR) has been a major catalyst of the pervasive organizational change we have witnessed over the past decade. Although one can speculate on the reasons for the popularity of this phenomenon, it is important that we carefully examine its underlying antecedents for initiation, implementation, and ultimately success, if we are to add value to practitioners of this concept. This study empirically examines the importance of facets of the organizational structure, IT knowledge resources and infrastructure, and the IS function in the initiation of BPR. Data from 313 corporations were gathered using a carefully validated survey, and initiators were compared with noninitiators. The results strongly suggest that client-server architectures, the strategic integration of IS, and cross departmental interaction are among the more important factors facilitating initiation and can be important inputs in a BPR decision-making process. The study attempts to build a contingent theory for BPR, and the more sustainable notion of fundamental process change.