Bicultural Identity Negotiation,Conflicts, and Intergroup Communication Strategies

This qualitative study explores the significant yet understudied topic of bicultural identity and intergroup-intercultural communication. Ting-Toomey’s identity negotiation theory and Giles’ communication accommodation theory guide this investigation into the meaning construction of “bicultural identity” of Asian/Caucasian individuals and their intergroup communication strategies. Bicultural identity development is a multilayered, complex lived experience. Response analysis to the research questions revealed eight thematic patterns such as bicultural construction of integrated identity, distinctive communication practice, and identity buffering strategies. These patterns culminate to the proposed idea of a “double-swing bicultural identity” model. The study concludes with a discussion on contributions, limitations, and future directions.     

Coping with Nonverbal Communication in Public Service Interpreting with Chinese Immigrants

Nonverbal communication (NVC) plays a key role in face-to-face interactions. This article explores how nonverbal communication affects interpreter-mediated interactions between Chinese immigrants living in Catalonia and local public service providers. It presents data obtained from a qualitative study based on in-depth interviews with public service interpreters and intercultural mediators, and analyses their experience in coping with nonverbal cues that are the potential source of misunderstanding. Special attention is to the examples of the Chinese smile and absence of eye contact. The conclusions discuss the implications that nonverbal communication may have in defining the role and functions of public service interpreters.     

Intercultural Communication Training for English Language Teachers: A Case Study of an Immersion Program for South Korean Teachers

Little research has been conducted that explores connections between the fields of intercultural communication and English-language instruction. To address this gap, we report on an intercultural communication course delivered as an integral part of a short-term professional development immersion program for English-language teachers from South Korea. Study results indicate that intercultural communication training served to enhance participants’ pragmatics awareness along with sensitivity regarding sociocultural influences on communication that they experienced in situ. After the four-week course, most of the participants expressed desire and readiness to integrate intercultural communication into their teaching in South Korea. Intercultural communication training promises to complement pragmatics instruction aiming at improving English-language learning and teaching.     

Aggressive and Affiliative Humor: Relationships to Aspects of Intercultural Communication

The security theory of humor was utilized to examine two types of humor (affiliative and aggressive) in relation to intercultural communication. Participants (N?=?241) completed a survey containing measures of humor (humor orientation, humor aggressiveness) and intercultural communication (intercultural communication apprehension, ethnocentrism, emulation, intercultural willingness to communicate). Humor orientation was negatively related to intercultural communication apprehension. Humor aggressiveness was positively related to ethnocentrism and negatively associated with emulation. Implications for the theory and intercultural communication are discussed.     

Sensation Seeking and the Integrated Model of Intercultural Communication Competence

There is a recent body of research that draws a connection between sensation seeking and intercultural communication. In the present study, the relationship between sensation seeking and variables that contribute to intercultural communication competence are explored in the context of the Integrated Model of Intercultural Communication Competence. Four hypotheses were proposed. Results from structural equation modeling supported two of the proposed hypotheses. Though there was no direct relationship between sensation seeking and ICC, the results supported previous findings that sensation seeking has a positive relationship with ICC in the presence of mediating variables. The implications of the findings are discussed.     

Measuring Patterns of Self-Disclosure in Intercultural Friendship: Adjusting Differential Item Functioning Using Multiple-Indicators,Multiple-Causes Models

This study examined how friendship types, levels of friendship, and cultural backgrounds affected breadth of self-disclosure (BSD). BSD was measured with six self-disclosure topic items—in which higher scores indicated greater willingness to engage in conversations about various topics—from three groups with varying experiences with intercultural friendships. Confirmatory factor analysis was used with Multiple-Indicators, Multiple-Causes models to control for the influence of differential item functioning (DIF, groups responding differently to particular items). Findings in this study found significant evidence of DIF. These findings highlight the complex role of cultural backgrounds in the social penetration processes in intercultural friendships.     

Relating Intercultural Communication Sensitivity to Conflict Management Styles,Technology Use,and Organizational Communication Satisfaction in Multinational Organizations in China

This research examines intercultural communication sensitivity in relation to other organizational communication factors in China branches of multinational corporations. We found minor differences existed between Chinese employees with overseas living experience vs. those without any overseas living experience with respect to their intercultural communication sensitivity, conflict management style, technology use, and organizational communication satisfaction. Chinese employees with a higher level of intercultural sensitivity were more satisfied with their organizational communication, tended to use control and solution-oriented conflict management styles, and used different communication technologies in organizational settings.     

The Relationships among Perceptions of Social Support,Intercultural Communication Apprehension (ICA), and Conflict Management Preferences in the Context of Cultural Adaptation

This study explores the relationships among perceptions of social support from family and friends, Intercultural Communication Apprehension (ICA) and intercultural conflict management preferences. Two hundred and ninety students, comprising primarily of international students, participated in the study. The results of the study revealed that, in regards to handling conflict with members of the host culture, increased perceptions of social support from family and friends lowered the level of ICA, and the decrease in the level of ICA led to increased preferences for the integrating and the compromising styles and decreased preferences for the avoiding and the dominating styles. Hence, the results of the study suggest that the influence of the perceptions of social support may extend beyond the mere alleviation of acculturative stress and psychological well-being and may have implications for the integration of immigrants and sojourners into the host culture.     

Intercultural contacts and acculturation resources among International students in Australia: A mixed-methods study

This paper explores the impact of acculturation conditions, orientations and outcomes on international students in Australia’s tertiary education sector. Specifically, we investigate the factors that facilitate or hinder acculturation of international students within a multidimensional acculturation context (Arends-Tóth & van de Vijver, 2006). We used a sequential exploratory mixed-methods design in two studies to investigate acculturation of international students at an Australian university and test how these factors are related to psychological and sociocultural outcomes. In Study 1, we conducted a generic qualitative study using semi-structured interviews with a conventional content analyses approach,which compared the experiences of international students who on average had high numbers of positive experiences versus those who had high numbers of negative experiences. We found that a support network of mixed-nationals, and especially host locals, facilitates positive psychological and sociocultural adjustment, and buffers acculturative stress. Study 2 quantitatively tested the association of factors found in Study 1 (perceived stereotypes, intercultural and ethnic network/resources) with psychological and sociocultural acculturation outcomes. Study 2, shows that perceived negative stereotypes loosen ties with the dominant (host) culture and reinforces ties with the ethnic (non-host) culture. The social resources associated with either culture was found to be useful for acculturation, with both independently contributing to participant well-being. Contact with host locals played a particularly crucial role in developing these resources. Our findings provide foundations for pragmatic policy implications, suggesting value in the development of formally organized contact programs in the early sojourn experience of international students.     

An Introduction to Intercultural Communication: Identities in a Global Community (6th Edition)

By covering underrepresented areas in the world, Al Jazeera English (AJE) can facilitate intercultural understanding among Americans. However, AJE is not widely available on television in the United States. Further, many Americans hold pre-formed suspicions of the channel. Through an online experiment, we find that pre-reception audience bias against AJE exists and correlates with prejudice against Arab Americans, limiting its conciliatory potential. However, Americans can change their views toward AJE depending on how it is covered by other media, or what we call “intermedia framing,” including both satiric soft news and hard news. An experiment finds that satiric news coverage decreases anti-Arab American prejudice and, when combined with exposure to AJE, elevates evaluations of the network.     

Bridging Cultures: Understanding the Construction of Relational Identity in Intercultural Friendship

This research aims to uncover the strategies/activities that shape the construction of relational identity through analyzing the turning points occurring during the process of intercultural friendship. Forty-five interviews were conducted with members in 15 intercultural friendship dyads. The results reveal that seven types of activities were identified: (1) positivities/providing assistance; (2) rituals, activities, rules, and roles; (3) self-disclosure; (4) networking; (5) exploring cultures and languages; (6) emphasizing similarities and exploring differences; and (7) conflict/conflict management. The strategies of exploring cultures and languages and of conflict/conflict management were thoroughly discussed to advance our understanding of the development and maintenance in intercultural friendship.     

Intercultural competence in tourism and hospitality: Self-efficacy beliefs and the Dunning Kruger effect

This study aims to measure intercultural competence (awareness) of tourism and hospitality employees who tend to be in continuous interaction with intercultural customers. By comparing the results of a self-report awareness test/scale with the results of a knowledge-based test, the study shows that employees not only have extremely low intercultural competence, they also exaggerate their intercultural awareness/competence. Hence, in addition to the implications for intercultural competence/awareness of tourism and hospitality employees and for the businesses for which they work, the study has also implications regarding the measurement ability of self-report scales/tests.     

The Role of Intercultural Competence and Local Wisdom in Building Intercultural and Inter-religious Tolerance

ABSTRACT

This paper examines the role of intercultural competence and local wisdom to build tolerance. Recent situation shows that the rights of religious and cultural minorities are on the decline. It focuses on the experience and practice of tolerance in kampong Buneng to prevent ethno-religious conflict. This study employs accommodation theory and qualitative approach to investigate a case study, which describes real phenomena. The findings show that convergence strategy is more dominant than divergence strategy and local wisdom found in Buneng is designed to maintain harmony between village members rather than voicing distinction amongst plural identities occupying the same public sphere.     

Influences of Culture on Self-Disclosure as Relationally Situated in Intercultural and Interracial Friendships from a Social Penetration Perspective

Intercultural and interracial relationships face barriers, tensions, and challenges that are absent from intracultural and intraracial relationships. These challenges provide the impetus for this study to examine the influences of individualism-collectivism and relational intimacy on topics and dimensions of self-disclosure in intercultural/interracial friendships from a social penetration perspective. A total of 252 participants responded to the instruments measuring the constructs of interest. This study found: (1) relational intimacy was positively correlated with all six topics and four out of the five dimensions of self-disclosure; (2) individualism was a significant predictor of the five dimensions of self-disclosure as a set; and (3) one mirrors one's intercultural/interracial friend in all six topics and the positive/negative dimension of self-disclosure. These results suggest that relational intimacy has a greater impact on close intercultural and interracial friendships than cultural variability.     

Intercultural Communication Competence Scale: Invariance and Construct Validation in Portugal

ABSTRACT

This article explores the psychometric validation of an Intercultural Communication Competence (ICC) scale. Three studies were performed: (1) psychometric evidence pertaining to the scale’s reliability and factor structure and an analysis of the measurement invariance; (2) assessment of convergent and predictive validity; and (3) analyzes the association between ICC and affective and cognitive dimensions of cultural empathy. A three-factor model with eight items yielded the best fit to the data. The scale showed non-invariance between genders, but proved to be a predictor of intercultural contact. Convergent validity were demonstrated.     

Addressing Intercultural Experience and Academic Mobility in Higher Education

The present study initially discussed the various aspects of interculturality in higher education and the value of intercultural experience for developing intercultural competence. Then, it investigated the relationship between intercultural experience and students’ progress in their studies from prep year to senior years. The findings indicate that students do not gain intercultural experiences as a natural outcome of progress in higher education. Afterward, the relationship between intercultural experience and motivation for academic mobility was researched. According to the results, having foreign friends and attending intercultural events could be taken as predictors of lenience towards student exchange programs. Finally, the motivating and deterring factors of academic mobility for the participants were determined, and suggestions for future research were made. Participants were 207 students from different study years at a university in Turkey. A mixed questionnaire was employed to obtain data related to students’ intercultural experiences and their perceptions concerning the benefits and barriers of academic mobility.     

Willingness to Communicate in Intercultural Interactions between Chinese and Americans

This study investigated the differences in willingness to communicate (WTC) between Americans and Chinese living in China and the United States, and the factors affecting WTC between these two nationalities. A battery of questionnaires was administered to 47 American and 54 Chinese college students in China, and 51 American and 42 Chinese college students in the US. Overall Americans were found to be more willing to communicate with Chinese than were Chinese with Americans. Participants living abroad reported higher levels of WTC than those living in their home country. Among Chinese, WTC was positively related to self-perceived communication competence, language competence, immersion time and motivation being positively correlated and negatively associated with CA. Similar results were obtained from Americans, except that immersion time and language competence were not related to WTC.     

Toward Developing a Cross-Cultural Metacognition Instrument for Listening in First Language (L1) Contexts: The (Janusik-Keaton) Metacognitive Listening Instrument

This study has three main goals: (1) to test an instrument designed to measure first language metacognitive listening strategies in other cultural contexts, (2) to refine and revise the scale if necessary, and (3) to discern whether the notion that first language listeners use intuitive strategies to make meaning regardless of language is supported. Toward these goals, authors developed the Intercultural Metacognitive Listening Strategies Instrument, which displays evidence of validity in four populations and three distinct cultures: the United States, Germany, and Japan. Ultimately, this study supports the notion that there are intuitive strategies that listeners use to make meaning regardless of language.     

Intercultural priorities among immigrant organizations in Galicia (Spain): Beyond the offensive and defensive binary

In this article we analyze the situation of immigrant organizations during the European economic crisis. We set out to examine how, during a period of heightened economic insecurity, priorities among these multiples roles might shift when members find themselves in a particularly vulnerable situation. Data was collected in the form of 16 extended semi-structured interviews with group representatives throughout the Galician autonomous community in north-western Spain. Our data provide an empirically-based study that have led us to adapt Schrover and Vermeulen’s (2005) classification of immigrant association approaches as either defensive (responding to social exclusion) or offensive (emphasizing differences with respect to the destination society), extending this scheme to include a third approach, which our data show to be a priority even under conditions of economic insecurity: claims for intercultural relations with receiving society members with the goal of increased social cohesion and mutual understanding.