Perceptions of counselor qualities: Impact of subjects' self-concepts, counselor gender, and counselor introductions.

Examined the extent to which a counselor quality (reputed expertise) and a client quality (self-concept) were interactive with counselor gender and with each other as determinants of Ss' perceptions of the counselor. 105 male undergraduates were split into high- or low-self-concept groups according to their scores on the Tennessee Self-Concept Scale and listened to an audiotape of a male or female counselor who was introduced as an expert counselor or a nonexpert counselor or who was given no introduction. Ss then used the Counselor Rating Form to rate the counselor. Consistent with previous research, the expertness manipulation affected ratings of the counselor, whereas counselor gender alone did not. No interaction between counselor gender and expertness introduction was obtained, although one interaction (for attractiveness) was obtained for S self-concept by expertness introduction. Three-way interactions were obtained for perceived counselor expertness, attractiveness, and trustworthiness. These results suggest that although S self-concept alone does not determine perceptions of the counselor, it is one recipient characteristic that interacts with the counselor characteristics of gender and ascribed expertise. (15 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceived interviewer expertness and attractiveness: Effects of interviewer behavior and attire and interview setting.

80 undergraduate students had a brief interview with 1 of 2 female interviewers in 1 of 8 conditions defined by interviewer role (expert or attractive), interviewer attire (professional or casual), and interview setting (professional or casual). Following the interview, students rated the interviewers on a counselor rating form. Data indicate that only counselor role behavior significantly affected Ss' perceptions of interviewer attractiveness, while perceptions of expertness seemed to have been affected jointly by role and attire. Within-cell comparisons revealed that for nearly all Ss, the relative magnitude of expertness as compared to attractiveness ratings was determined by interviewer behavior. (18 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Racial and attitudinal factors affecting the perceptions of counselors by Black adolescents.

Presented to 247 Black male and female high school students racial and attitudinal information about a hypothetical male or female counselor and asked them to express their perceptions of the counselor. Attitudinal information about a counselor had a stronger effect than racial information on Ss' perception of the counselor: Counselors portrayed as attitudinally similar were rated significantly higher in attractiveness, trustworthiness, expertness, and social attraction than those portrayed as attitudinally dissimilar. Racial information also influenced perceived attractiveness: White counselors were rated higher than Black ones in attractiveness, although there was no difference in ratings of trustworthiness or expertise. White female counselors were perceived as more expert than their Black female counterparts, whereas the ratings of male counselors were not influenced by the racial variable. Implications for counselor–client relationships and the development of mental health services for minority populations are discussed. (33 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

An attributional approach to counselor attractiveness.

Two components of counselor attractiveness—perceived similarity and liking—were examined in a comparison of 2 theoretical approaches to attractiveness and influence in counseling. The referent power hypothesis links both similarity and liking to the counselor's ability to influence. An attributional approach specifies instances in which counselor dissimilarity may have more informational value than similarity and thus produce greater influence. 88 undergraduates viewed videotapes of 1 of 2 female counselors purportedly either similar or dissimilar to Ss and displaying either high or low liking in her nonverbal behavior. Effects of counselor agreement or disagreement with S's opinion were assessed on measures of S's subsequent opinion and confidence in that opinion. Results indicate that opinion change was a function of counselor disagreement, and confidence change was a function of counselor dissimilarity. The dissimilar counselor was as influential as the similar counselor but had a greater impact on Ss' confidence. Counselor nonverbal behavior produced differential perceptions but was unrelated to influence. Findings support the attributional approach over the reference power hypothesis. (18 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effect of paradoxical and nonparadoxical self-disclosure on counselor social influence.

Examined the effects of counselor self-disclosure and paradoxical homework directives on Ss' ratings on a 5-item homework directive rating scale and on perceived counselor social influence. It was hypothesized that counselor self-disclosure would reduce potentially negative perceptions of paradoxical directives. 49 female and 40 male undergraduates experiencing problems with test anxiety rated 1 of 4 videotapes of actual counselor–client interaction when a female counselor interviewed a client reporting problems with test anxiety. Results show that paradoxical homework directives were perceived as more tricky, manipulative, and confusing than were nonparadoxical directives but that these perceptions did not affect Ss' perceptions of the counselor's willingness or ability to help or increase feelings of anger toward the counselor. Results also indicate that paradoxical directives were not damaging to perceptions of counselor social influence and the counselor self-disclosure did not affect perceptions of counselor social influence. (17 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effects of counselor disability status on disabled subjects' perceptions of counselor attractiveness and expertness.

Examined the influence of client–counselor group membership similarity, counselor reputational cues, and counselor attending behavior on disabled Ss' perceptions of counselor's attractiveness and expertness. 18–53 yr old physically disabled Ss viewed a series of vignettes portraying a counselor–client interaction. After viewing each vignette, Ss rated counselor expertness and attractiveness on subscales of the Counselor Rating Form. No main effect was found for group membership similarity or expertness on either ratings of attractiveness or expertness. However, a significant main effect was found for Counselor Attending Behavior on ratings of expertness and attractiveness. In addition, a significant 2-way interaction between Counselor Attending Behavior and Counselor Disability Status was found for both ratings. Results do not support the belief that client–counselor group membership similarity favorably influences client perceptions of counselor expertness or attractiveness. (36 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Mexican-American acculturation, counselor ethnicity, counseling style, and perceived counselor credibility.

Used a 3?×?2?×?2 factorial design to study the effects of S acculturation (low, medium, or high), counselor ethnicity (Anglo-American or Mexican-American), and counseling style (directive or nondirective) on Mexican-American Ss' perceptions of and willingness to see a counselor. Within acculturation levels, Ss were randomly assigned to view stimulus materials (in which the counselor's ethnicity was varied) and to listen to tape recordings of a simulated counseling session (in which the counseling style was varied). No evidence was found of an acculturation effect for any dependent variable. However, Ss gave higher credibility ratings and were more willing to see a counselor who was Mexican American for personal, academic, and vocational concerns. Also, more positive ratings were given to the directive counseling style than the nondirective counseling style. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effects of ethnic, sex, and attitude similarity on counselor credibility.

Surveyed 63 male and 64 female Mexican-American community college students to determine their attitude toward acculturation. Ss were then randomly assigned to receive written material describing the sex, ethnicity, and attitude toward acculturation of a counselor they subsequently heard in a tape-recorded excerpt of a counseling session. After reading the written introduction and listening to the counseling excerpt, Ss rated the counselor's credibility and attractiveness on the Counselor-Effectiveness Rating Scale (CERS). A repeated measures ANOVA revealed a significant interaction between attitude similarity and the repeated factor (CERS subscales). Post hoc analyses indicated that Ss' ratings of their willingness to see the counselor were significantly lower than other credibility ratings for those Ss who were exposed to a counselor with a dissimilar attitude. (10 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Replication and extension of social influence processes in counseling: A field study.

Attempted to validate S. R. Strong's (1968) theory of counseling as a social influence process by using a correlational field study, replicating the 3-factor structure of clients' perceptions, and extending findings to the relationship between counselor attributes and the success of an intake interview. 250 college students seeking help from a university counseling center's walk-in service participated in the pre- and postintake interview design. Factor analysis of both preintake preferences for counselor attributes and postintake perceptions of actual counselors resulted in extraction of 3 factors corresponding to Expertness, Attractiveness, and Trustworthiness. Regression analysis accounted for 48% of the variance in Ss' ratings of satisfaction with the intake interview. Four variables contributed significantly to prediction. Regression analysis of Ss' return for a scheduled referral revealed no significant predictors. Replicated findings and divergent results are discussed in terms of the validity of Strong's model and the need for field validation. (15 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effects of profane language and physical attractiveness on perceptions of counselor behavior.

Assigned 72 undergraduates to 1 of 8 experimental conditions of videotaped counseling sessions where they rated the counselor on a variety of dependent measures related to their impressions of counselor professional and personal attributes, likelihood of counseling for a variety of presenting problems, and their satisfaction. Multivariate analyses revealed that counselors using profanity were rated less favorably across all measures regardless of physical attractiveness. A significant multivariate interaction indicated that when profanity was present, female counselors were rated more positively than male counselors. Overall, physically attractive counselors, regardless of their sex or use of profanity, were judged to have more favorable attributes. (11 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Impact of counselor gender and counselor sex role orientation on perceived counselor characteristics.

Assessed the influence of counselor (C) gender (male or female), C sex role orientation (traditional or egalitarian), S's sex role orientation (masculine, feminine, or androgynous), and client problem type (sex role related or not sex role related) on female Ss' judgments of their comfort with disclosing to Cs and their perceptions of the C's attractiveness, expertness, and trustworthiness. Results show that (a) S's ratings of comfort in disclosing was greater with female rather than male and with egalitarian rather than traditional Cs; (b) female egalitarian Cs were perceived as most expert, whereas female traditional Cs were perceived as least expert, and (c) male traditional Cs were perceived as least trustworthy. The presence of C gender and C sex role effects and the absence of effects as a function of problem type and Ss' sex role orientation are discussed. Suggestions are made concerning the need for more consistent definition of sex role orientation and designation of problem type. (21 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Overcoming opposition and resistance: Differential functions of expertness and attractiveness in career counseling.

Hypothesized that counselor expertness would be effective in overcoming opposition to the content of counseling, whereas counselor attractiveness would be effective in overcoming resistance to the counseling process. Two studies of career counseling were conducted: a laboratory analog with 36 vocationally undecided undergraduates and a field study with 45 high school sophomores taking a career planning course. In both studies, counselor role (expert or attractive) was crossed with Ss' initial level of resistance in a repeated measures design. Pre- and postmeasures of Ss' attitudes toward vocational exploration (the content of counseling) and attitudes toward counseling were used to assess change in opposition and resistance, respectively. A behavioral compliance measure of opposition was added in Study 2. Study 1 supported only the resistance hypothesis. Study 2 supported both the opposition and resistance hypotheses and thus demonstrated the differential functioning of expertness and attractiveness. Implications for interpersonal influence research and for the practice of career counseling are discussed. (22 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effects of gender, supervision, and presenting problems on practicum students' preference for interpersonal power bases.

Tested whether 102 practicum students' preferences for the legitimate, expert, and referent power bases were affected by clients' gender, the amount of students' supervised experience, and the nature of the clients' presenting problems. 64 women and 38 men from 16 counseling and counseling psychology programs completed a questionnaire in which they were asked to estimate the utility of responses reflecting each of the 3 power bases in facilitating behavior change in client's presenting problems of either depression or anxiety. Results indicate that Ss with less supervised experience preferred the legitimate and referent power bases to a greater extent than did Ss with relatively more supervised experience. Neither gender nor type of presenting problem affected Ss' preferences. Results are discussed in terms of the relation between the levels of supervised experience and the stereotypic notions of the counselor's role. (12 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

When counselors are heard but not seen: Initial impact of physical attractiveness.

Out of a total of 72 undergraduates, 24 males and 24 females viewed the videotaped professional self-presentation of a presumed counselor who was either physically attractive or unattractive. Ss then indicated their impressions of the counselor on 12 traits and their expectancies of the counselor's helpfulness for 15 personal problems. Relative to the physically unattractive counselor, the attractive counselor generally was perceived more favorably by both sexes, especially with regard to his intelligence, friendliness, assertiveness, trustworthiness, competence, warmth, and likeability. The attractive counselor also elicited more favorable counseling outcome expectancies for 8 of the specific personal problems. 2 control groups who listened to the tapes but were unaware of the counselor's appearance did not differ from each other in their ratings of the counselors. Results are discussed in the context of previous and further research on the physical attractiveness variable and in the context of their implications for counseling. (35 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effects of certain counselor behaviors on perceived expertness and attractiveness.

Examined the effects and the relative contribution of 3 counselor behaviors (nonverbal behavior, jargon, and attire) on perceived expertness and attractiveness. In a factorial design, 120 undergraduates observed an interview with a counselor performing in 1 of 8 combinations of responsive or unresponsive nonverbal behavior, professional or layman's jargon, and formal or casual attire. Ss rated the perceived expertness and attractiveness of the counselor using the Counselor Rating Form. ANOVAs revealed that all 3 independent variables significantly affected the 2 rated dimensions. Nonverbal behavior accounted for most of the variance and differentially affected ratings of expertness and attractiveness, while jargon and attire were much inferior in their relative contribution to Ss' perceptions. (32 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Impressions of counselors as a function of counselor physical attractiveness.

Assessed the effects of counselor physical attractiveness and interactions between attractiveness and counselor and S sex. 40 male and 40 female undergraduates rated their 1st impressions of a counselor and their expectations for counseling outcome on the basis of a photograph of either an attractive or an unattractive person and a brief, audiotaped self-introduction by either a male or a female counseling psychologist. Attractiveness did not show main effects but did interact with sex variables, which did show several main effects. Female counselors, particularly in the attractive condition, received higher ratings than male counselors on several impression variables, and female Ss gave higher ratings on impression variables than did male Ss. Both attractive and unattractive counselors were within the normal range of attractiveness, however. It is suggested that within the natural setting, sex of counselor and client may play a more important role independently and in conjunction with attractiveness than does attractiveness alone in influencing impressions and expectations. (16 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)