Mechanization in building construction projects: assessment and views from the practitioners

Abstract

While mechanization has been widely adopted in the current construction industry, little research has been done to assess the level of mechanization in building construction projects. The aims of this study are to propose a framework that can assess the level of mechanization in building construction projects, to develop a computer-based tool that can help assess mechanization levels, and to collect the views of industry practitioners regarding mechanization. To achieve these goals, a comprehensive literature review was conducted first, and based on which a six-layer assessment framework, namely Mechanization Index for Building Construction Projects, was proposed. After that, Mechanization Index Assessment Tool, a computer-based tool that can assess the level of mechanization in building construction projects, was developed. The developed tool was adopted in 14 construction projects in Singapore. Assessment results showed that the mechanization level of the projects was 48.54 percent out of 100, which is moderate. Results also reported that ‘site preparation’ and ‘underground piping’ were two work types that are more mechanized, while work types of ‘formwork’, ‘tiling’, and ‘painting’ were relatively less mechanized. Additionally, industry practitioners perceived that the mechanization levels in the current building construction projects and industry were moderate and more efforts should be put in this regard, especially from the perspective of the industry. This study is the first piece of research work that assesses the level of mechanization in building construction projects and thus, it contributes to the body of knowledge. Furthermore, the assessment tool developed can easily be used either by industry practitioners or by construction authorities to do mechanization assessment. Thus, this study contributes to the practice as well.     

Values and behaviors of effective lean managers: Mixed-methods exploratory research

Lean Management is a managerial approach focused on enhancing customer value through the elimination of non-value adding steps from work processes. Lean Management is also enjoying a resurgence, largely because its ‘do more with less’ philosophy is particularly well-suited for the austere conditions of a 'Great Recession' recovery. Despite this resurgence with practitioners, however, academic research of Lean Management, in particular research on the leadership of lean initiatives, remains limited. In this study, we identify a constellation of lean values and behaviors of effective lean managers, based on extant research and the views of expert practitioners, and a field study of lean managers. In the first of two empirical studies, we produce an initial list of values and behaviors, derived from both the lean and leadership literature, and from three Delphi rounds with 19 expert lean practitioners. In study 2, we corroborate and refine the list with a sample of effective lean middle managers, through 18 interviews; a survey (N = 43); and fine-grained video-analyses of their in situ behaviors during meetings with subordinates. The values identified include: honesty, candor, participation and teamwork, and continuous improvement—all indicative of self-transcendence and openness to change. Regarding behaviors, we find that the effective lean middle managers of our sample, compared to other middle managers, engage significantly more in positive relations-oriented “active listening” and “agreeing” behaviors, and significantly less in “task monitoring” and counterproductive work behaviors (such as “providing negative feedback” and “defending one's own position”). To conclude, we put forward five new propositions intended to guide future research and a more successful practice of ‘lean leadership.’     

Technology selection in the absence of standardised materials and processes: a survey in the UK composite materials supply chain

Composite materials is an industry where technology selection has major consequences as there is not a standard manufacturing process, nor are there standardised materials with defined or proscribed properties for companies to select as multiple solutions are technically viable. This research aims to identify key factors for manufacturing technology selection in the UK composite materials supply chain. Literature review and managers’ opinions were used to identify 18 factors affecting manufacturing technology selection. This was followed by a survey comprising the multi-tier supply chain of the composite materials industry. The results of the survey show ‘on time deliveries/service level to customers’, ‘improve quality’ and ‘reduce cycle time’ received the highest average ratings. In this study a correlation analysis was performed to identify the underlying dependencies between the factors investigated. The identification and use of underlying dependencies rather than highest average provided a more comprehensive picture of the factors that affect technology selection in the composite materials industry. For this study, experts in composite materials were asked to comment on the findings of the survey and their value to the industry. The results presented may assist companies in the composite materials industry with technology selection decision-making processes.     

Applying a longitudinal interpretive multi-case research method to study the employee impact of operations management systems in a micro firm setting

Abstract

While many operations management journals are now publishing interpretive studies, there is still a need for more material on how to carry out such work under the interpretive gestalt. By offering a research account of a longitudinal interpretive multi-case study, this paper seeks to contribute to the literary gap in ‘how to do it [interpretive research]’. The purpose of this paper is to document a longitudinal operations management study in three micro-firms, where the catalyst for this study is the implementation of an electronic operations management system in each case. The paper chronicles the authors’ experience in a four-year multi-case study, and as such provides insight into design, development and execution of longitudinal interpretive operations management research, and the building of a theoretical model. While blueprints are not the purpose of such reflections, they can provide insight and advice to researchers, which is the underlying goal of this paper.     

Success and Failure in Professional Projects: The Nature,Contours and Limits of Consulting Professionalism

This paper offers an analysis of the professional project that was pursued by the Institute of Management Consultants (IMC) on behalf of its members. The paper builds on Sturdy's (2011) call to develop empirically grounded accounts of the ways and means of consulting. In addition, it responds to the analysis of the Association of Project Management (APM) developed by Hodgson, Paton and Muzio (2015), which invited further comparative study of professional projects. Drawing on archive data, this paper develops a comparative analysis that considers four key themes: (1) the professionalization strategies developed by the IMC and the APM; (2) jurisdictional issues and shifts in the fields of consulting and project management; (3) the structure of credentials developed for practitioners in both arenas; and (4) the attitudes and actions of key stakeholders shaping policy in the APM and the IMC. The paper examines the contrasting fortunes of the APM and the IMC, yet observes similarities in working practices across these apparently distinct settings. Reflecting on this comparison, the authors consider the nature, contours and limits of consulting professionalism and conclude with the suggestion that, within the analysis of professional projects, conventional conceptualizations of ‘success’ and ‘failure’ should be considered as ‘impostors’.     

Critical success factors of green supply chain management for achieving sustainability in Indian automobile industry

The aim of this study was to identify and analyse the key success factors behind successful achievement of environment sustainability in Indian automobile industry supply chains. Here, critical success factors (CSFs) and performance measures of green supply chain management (GSCM) have been identified through extensive literature review and discussions with experts from Indian automobile industry. Based on the literature review, a questionnaire was designed and 123 final responses were considered. Six CSFs to implement GSCM for achieving sustainability and four expected performance measures of GSCM practices implementation were extracted using factor analysis. interpretive ranking process (IRP) modelling approach is employed to examine the contextual relationships among CSFs and to rank them with respect to performance measures. The developed IRP model shows that the CSF ‘Competitiveness’ is the most important CSF for achieving sustainability in Indian automobile industry through GSCM practices. This study is one of the few that have considered the environmental sustainability practices in the automobile industry in India and their implications on sectoral economy. The results of this study may help the mangers/SC practitioners/Governments/Customers in making strategic and tactical decisions regarding successful implementation of GSCM practices in Indian automobile industry with a sustainability focus. The developed framework provides a comprehensive perspective for assessing the synergistic impact of CSFs on GSCM performances and can act as ready reckoner for the practitioners. As there is very limited work presented in literature using IRP, this piece of work would provide a better understanding of this relatively new ranking methodology.     

Learning in and from projects: the learning modes and a learning capability model

Abstract

The notion of ‘project delivery’ is well embedded in and across the management and organizational sciences literature – generating a narrative that reflects and recognizes the instrumental nature of projects and programmes in strategy execution. Project management, as a distinct and well-established body of research enquiry, has increasingly sought to focus our attention on the impacts of complexity, risk and uncertainty in projects; the corollary being a desideratum to strengthen our theoretical understanding of how insight and learning from projects may influence improvements to organizational efficiency. The wider literature suggests that organizational learning remains a challenging proposition, particularly in the context of organizations operating in environments of high complexity. In this paper, we enhance the conversation on organizational learning through a series of case studies, generating evidence of thirteen ‘learning modes’. The paper proposes that mature organizations tend to exhibit a greater number of learning modes and that there is a tendency to capture and socialize knowledge with a greater emphasis on the context of the learning situation rather than the learning artefact in isolation. The empirical evidence gathered in this paper forms the basis of a capability model, characterized by the thirteen modes of learning. The model intimates that learning occurs, and is more effective, when knowledge and information are enacted in practice through the learning modes which form a nucleus of the organizational learning capability. The research concludes with a 'call to action' that emphasizes the strategic importance of learning practices and routines in project oriented-organizations.     

A Time for Change?

Change is now a way of life; however, change is also a difficult and elusive process to manage effectively. Most change models are task focused and look at the practicalities of managing change as an isolated event very much in the ‘here and now’. This article, however, proposes a meta-model for managing the overall change process along a ‘time’ dimension. By placing time as a central concept in change management and addressing the issues related to the past, creating a viable future vision, and identifying what is needed in the present to move to the desired state, HR practitioners can help manage the whole process more effectively and efficiently.     

International market selection strategies selected by ‘micro’ and ‘small’ firms

Policy-makers and practitioners are seeking to promote the development of established firms. This paper suggests they may need to target customized export programmes to the specific situational demands of established ‘micro’ and ‘small’ firms. The following broad research question is explored: are there differences between ‘micro’ and ‘small’ firms with regard to the decision to sell goods or services abroad? In 1990/91, survey responses were gathered from 621 independent businesses located in Great Britain. In 1997, a follow-on telephone survey was conducted with 150 surviving firms. This survey gathered information on the propensity to export goods or services abroad and the mode of export behaviour reported by established ‘micro’ as well as ‘small’ firms. The performance of exporting and non-exporting firms was also compared. Implications for policy-makers, practitioners and researchers are highlighted.     

Making sense of visual management through affordance theory

Visual management is much used within operations management practice, particularly in association with process improvement initiatives in diverse areas such as production and healthcare. The practitioner literature abounds with suggested best practice. However, there is little attempt to theorise about why the design and use of ‘visual’ devices for such process improvement works in practice. Within this paper we describe a novel theory of operation which highlights the role that material and visual artefacts proposed by visual management practitioners play within particular ways of organising work. We develop an innovative way of employing the theory of affordances to explain how first- and second-order affordances, situated around the visual devices at the heart of visual management, connect three domains of action, which we refer to as articulation, communication and coordination. Our analysis of three cases from healthcare, clothing manufacturing and software production help ground the theorisation discussed.     

Project agility assessment: an integrated decision analysis approach

Agility is the ability of a project to respond to a changing environment effectively. This may include the capability of a project to be adapted to the dynamism that exists in the stakeholders’ needs, technological changes, etc. To assure such a capability, it is necessary to assess the extent of projects’ adaptability to change. This could be done by expressing the agility in terms of some quantifiable parameters such as size of the project's organisation, levels of expertise, etc. However, there are uncertainties embedded in measurement of such parameters caused by imprecision and lack of well-defined information, which cannot be well treated by conventional assessment approaches. To address such a complexity, in this article, a decision aid model using fuzzy set theory is proposed for agility assessment of projects. The applicability of the proposed model will be demonstrated by a case study in software development project management.     

Microsimulating the Evolution of Italian Pension Benefits: the Role of Retirement Choices and Lowest Pensions Indexing

A few years after the introduction of the Amato and Dini laws, a renewed debate on reforming the Italian pension system and on modifying its structure and technical parameters is taking place. The present work simulates individual reactions to systemic changes, distinguishing among the different typologies of workers the categories of dependent (private and public) and self‐employed ones. This approach allows us to perform a general micro‐analysis of the effects of past reforms on family pension income distribution and average individual pension benefits. Furthermore, it makes it possible to assess the consequences of legislator's choices such as the indexation of the lowest pensions (‘assegni sociali’ and ‘pensioni integrate al minimo’) to wages or to inflation. Finally, a Monte Carlo analysis projects future inequality and poverty trends with a remarkable accuracy and allows to verify the robustness of our results.     

A cross-national comparison of public project benefits management practices – the effectiveness of benefits management frameworks in application

Abstract

Benefits are the principal reason why an organization may seek to enact change through programmes and projects. The discipline of identification, definition, planning, tracking and realization of benefits is recognized to be instrumental in achieving organizational strategy. In this study, we describe the results of a cross-national comparison of public sector benefits management (BM) practices in Australia, Canada, the UK and the USA. It explores ‘BM practices in action’, considering to what extent ‘espoused’ or ‘mandated’ frameworks are actually practised and perceived by their users. Employing qualitative analysis, semi-structured interview data were analysed from 46 participants with experience in sponsoring, managing and/or reviewing government projects. The results expose considerable variation in the adoption and standardization of BM frameworks from inter and intragovernmental perspectives. We evidence a strong focus on benefits identification across the data set, specifically at the outset (the business case stage seeking project approval) and observe deterioration in focus as the project or programme progresses through the authorization (or assurance) approval gates towards close-out and operations. The results further emphasize the prominence of political interest, leadership buy-in, a benefits-driven culture and a transparent benefits reporting mechanism in the implementation of ‘effective’ BM frameworks.     

The Effects of Organizational Culture, Structure and Market Expectations on Technological Innovation: A Hypothesis

This paper is chiefly concerned with the causes and technological effects of ‘short-term pressures’ on and in large firms in British manufacturing. ‘Short-term pressures’ (STP) are defined as factors acting upon (or within) an organization which tend to cause decision-makers (explicitly or implicitly): (a) to raise their time rate of discount; and/or (b) to foreshorten the time horizon beyond which future revenues are ignored altogether. Such pressures will tend to reduce the rate of investment (defined very broadly as present sacrifice of cash flow for future gain), and/or bias it towards ‘short-term’ projects. In the British context such pressures upon firms arise from the nature of the relationship with shareholders. (High interest rates and low profitability have similar effects but should be analysed separately.) STP can also be generated and/or transmitted within organizations. STP acting within an organization are likely to be associated with pressures on middle and lower management to take a narrow, ‘sectional’ view, avoiding efforts and expenditures whose benefits may go largely to other parts of the firm. The first section sets out a theoretical framework within which to predict the intensity of external STP, and uses this to assess their likely incidence. After defining and discussing the concept of culture in organizations, it is argued that culture dominates structure at higher levels, and the reverse at lower levels. The second section deals with internal STP, and shows how performance pressures on managers at various levels are determined by the interaction of structural and cultural factors. Structural factors considered include organizational configurations and methods of auditing and management accounting. Internal performance pressures may at various levels be quite different from the external pressures. The third section shows how, by contrast with economic rationality, STP may affect technological progress - distinguishing between process change, which under certain circumstances may actually be stimulated, and product change, which is likely to be seriously inhibited. (It is pointed out that the impact of any set of performance pressures must be evaluated by comparison with an alternative set, which may themselves not be ideal.) At each stage the analysis is differentiated to allow for the differing circumstances of the UK electronics, Pharmaceuticals and mechanical engineering industries, building up a hypothesis as to the differing incidence of STP among them. This hypothesis can account for the very different record of these UK industries in innovation.     

Building cultural intelligence: insights from project management job advertisements

This paper examines how organisations that conduct worldwide recruitment of project management professionals can derive insight from the cultural preferences stated within project management job advertisements. Drawing on project management practitioner job advertisements placed by 2040 organisations across seven countries and seven industries, we employ Hofstede’s national cultural framework to categorise cultural preferences which the organisations persistently replicate in their specifications of desired candidate project management practitioner competency. To map global trends and national variations, data analysis is undertaking and utilising exploratory data analysis, Poisson regression and negative binomial regression are used. The paper finds that specific national cultural dimensions – ‘Collectivism’, ‘Uncertainty Avoidance’ and, to a lesser extent, ‘Power Distance’ – are the most salient cultural denominators for advertised project management positions, while this is not the case with ‘Masculinity’ and ‘Individualism’. The findings raise issues about which organisations should seek to become more culturally intelligent, and which relate to the adaptiveness of the cultural preferences that they articulate through their job advertisements, both to project tasks and to cultural contexts for projects.     

A dynamic ERP critical failure factors modelling with FCM throughout project lifecycle phases

Implementation of enterprise resource planning systems (ERPs) is a complex and costly task which usually results in serious failures. Numerous factors affect these projects implementation due to their size, complexity and high chance of failure. Therefore, identifying these factors in ERP projects is a critical issue. The majority of previous publications have been conducted in identifying ERP critical success factors (CSFs) rather than critical failure factors (CFFs). In order to help practitioners, this article studies the CFFs in ERP implementation projects. The implications of interdependency among failure factors are also usually overlooked by project managers due to perceived complexity in modelling and analysing influential factors. With this in mind, we have proposed a fuzzy cognitive map (FCM)-based dynamic model of ERP failure factors through project lifecycle phases. The main advantage of FCM lies in them being capable of modelling complex phenomena based on the experts’ perceptions. This tool models uncertainty and related events, imitating human reasoning. Moreover, FCMs enable the developing of forecasting exercises through simulations. Practitioners would thus assess the joint influence of ERP implementation failure factors on project outcomes. The results make known to practitioners which problems will arise if the failure factors are not treated, and how these will impact on the outcomes of projects. Therefore, the proposed approach would help them to manage ERP implementation projects in a more effective and proactive way.     

Overcoming barriers to knowledge co-production in academic–practitioner research collaboration

Knowledge co-production involving collaborating academics and practitioners is a recognized vehicle for stimulating innovation. However, co-production is hampered by a number of significant barriers, including structural differences between the partners, the mismanagement of conflict, and a traditional outlook on knowledge. We explore academic-practitioner research collaborations to document the specific practices allowing collaborators to address co-production barriers. The primary data for this study were collected from semi-structured interviews with academics and practitioners working on 24 Australian Research Council (ARC) Linkage projects. The main contribution of this investigation is the identification of ‘academic cultivation’ in overcoming barriers to knowledge co-production. Academic cultivation denotes a situation where practitioner behavior designed to overcome one or other of the co-production barriers is prompted through prior actions by the academic.     

Innovation-sharing across a supply network: barriers to collaboration

We explore the impact of innovation nature and contextual factors on innovation-sharing in a collaborative supply network within the utilities sector. In particular, we look at innovation-sharing between the first-tier supply partners maintaining and replacing the asset base of a utility company. Szulanski's ‘knowledge stickiness’ is used as a guiding conceptual framework. We use a mixed-method approach combining interviews, conventional survey and social network analysis survey. A key aspect of the findings is the behaviours resulting from the use of performance measurement and the partners’ motives which are influenced, amongst other things, by competition of the collaborators in other arenas. Performance measurement and innovation characteristics were identified as factors reducing the effectiveness of sharing. In addition, the programme management lifecycle emerged as a substantial influence on sharing behaviours.     

Behind the scenes of knowledge sharing in a Japanese bank

The paper raises the question about HRD practitioners and their fitness to practice by exploring moral issues HRD practitioners sometimes face, in addition to looking at some key moral philosophical perspectives. It argues that HRD practitioners may at times feel ‘out of balance’, and hence may not feel fully ‘fit to practice’. It proposes some suggestions for ongoing professional development for HRD practitioners that could enable a better sense of ‘balance’ and fitness to practice. It also suggests the need for a consciously mindful approach to become more self aware and discerning when delivering HRD.     

Strategic Influences of Technological Innovation in Greece

This exploratory paper analyses the ‘importance’ and ‘awareness’ of a set of established ‘strategic’ influences of technological innovation in the context of a European newly‐industrialized country. The author interviewed 105 Greek manufacturing firms (mainly SMEs) and measured their perceived innovation rate as well as 17 ‘strategic’ factors regarding top‐management practices and characteristics. Using correlation and regression analysis the initial group of factors was reduced to a subset of five ‘major importance’ influences of innovation, namely: incorporation of technology plans in the business strategy, managerial attitude towards risk, perceived intensity of competition and rate of change of customer needs, and finally status of the CEO (owner‐CEOs were associated with higher innovation rate than appointed CEOs). The ‘statistical’ results are exploratory and have to be treated with caution, as they are highly dependent on the accuracy of the respondents' perception of their company's innovation rate and top‐management practices and characteristics. The ‘statistical’ results were then compared with the managers' perception on the important factors determining innovation (also measured during the interviews). Overall the perceptual analysis confirmed the significance of the statistically important variables, with the exception of a disagreement in the direction of association between the status of the CEO and the rate of innovation. In general, top‐management characteristics proved more important ‘strategic’ influences of innovation for the Greek SMEs than corporate practices. The study also indicated that the important influences of innovation were generally scarce in the Greek institutional context. The highly innovative companies were the ones to overcome country‐specific innovation barriers such as the low supply of technology, the low level of competition and the risk‐averse national culture.