质量改进团队跨界行为与绩效关系：团队效能感的中介作用

本研究旨在探究团队效能感对质量改进团队跨界行为与绩效关系的中介作用,采用团队跨界行为、团队效能感和质量绩效问卷调查了161个质量改进团队。结果表明,联络行为、管控行为和侦测行为对质量绩效有显著影响,并且联络行为和管控行为通过团队效能感影响质量绩效。质量改进团队跨界行为不仅对质量绩效有直接影响,而且通过团队效能感产生间接作用。     

团队差异性与个人创新行为:以团队依存性为调节变量

为探讨团队依存性对团队差异性和个人创新行为之间关系的影响机制,对来自浙江省的32个企业团队进行了问卷调查.研究结果显示:技术与知识差异性对个人创新行为有显著正向预测作用;任务依存性对个人创新行为有显著正向预测作用;目标依存性在技术与知识差异性、个人创新行为之间起调节作用;技术与知识差异性、任务依存性和目标依存性三者的交互作用对个人创新行为有显著的正向影响作用.     

任务特征与质量改进团队跨界行为的关系研究

本研究旨在探究任务特征对质量改进团队跨界行为（联络行为、管控行为和侦测行为）的影响,采用任务特征和团队跨界行为问卷调查了161个质量改进团队,结果表明：任务互依性正向影响联络行为和侦测行为,任务复杂性对质量改进团队跨界行为3个维度均有积极影响,任务时间压力与侦测行为正相关.结论：任务特征一定程度上触发团队开展跨界活动.     

风险投资决策中多重参照点作用模式的模拟实验研究

采用风险投资决策的模拟实验，在时间维度、内在维度和外在维度上设置多个参照点探讨了风险决策中多重参照点的作用模式。150名浙江大学的学生参加了本实验。结果表明：（1）满意度评定和风险投资中多重参照点均以独立模式影响个体的决策过程。（2）满意度评定上，实际绩效对其有显著正向影响，目标绩效和对手绩效有显著负向影响；在风险投资方案选择上，实际绩效、目标绩效和对手绩效均有显著的正向影响。     

FIF与CMC与冲突强度、沟通满意度的关系研究

以沟通形态和任务类型作为自变量,从媒体丰富度理论和团队冲突管理理论的观点出发,利用实验室实验法,通过不同任务类型和不同沟通形态的组合,对新媒体沟通形态与团队冲突强度、沟通满意度的关系进行研究,结果表明:沟通形态对于智力型任务中的团队冲突有显著影响,CMC沟通形态的团队冲突显著高于FTF;而沟通形态对于团队沟通满意度也有影响,CMC沟通形态的沟通满意度显著低于FTF,其中CMC沟通形态的媒体满意度显著低于FTF,而对于过程满意度两种沟通形态并无差异;团队冲突强度与媒体满意度呈负相关,冲突强度与过程满意度以及沟通满意度无显著关系.     

FTF与CMC与冲突强度、沟通满意度的关系研究

以沟通形态和任务类型作为自变量,从媒体丰富度理论和团队冲突管理理论的观点出发,利用实验室实验法,通过不同任务类型和不同沟通形态的组合,对新媒体沟通形态与团队冲突强度、沟通满意度的关系进行研究,结果表明:沟通形态对于智力型任务中的团队冲突有显著影响,CMC沟通形态的团队冲突显著高于FTF;而沟通形态对于团队沟通满意度也有影响,CMC沟通形态的沟通满意度显著低于FTF,其中CMC沟通形态的媒体满意度显著低于FTF,而对于过程满意度两种沟通形态并无差异;团队冲突强度与媒体满意度呈负相关,冲突强度与过程满意度以及沟通满意度无显著关系。     

共享心智模型对团队绩效影响的现场研究

本研究采用路径搜索的方法对22个团队共享心智模型进行了测量，并考察了两类共享心智模型（任务模型与团队模型）与团队绩效间的关系。相关分析和层级回归结果显示：任务模型的相似性和准确性分别与团队绩效有显著相关，同时团队模型的相似性越高，团队绩效越高，团队模型的准确性也对团队绩效有显著预测效应，但共享心智模型的相似性和准确性没有对团队绩效产生交互作用。     

研发团队领导风格、团队承诺和创新行为——基于长三角地区企业的实证研究

整合领导风格、团队承诺与员工创新行为相关理论,探索研发团队中团队情感承诺和任务承诺对领导风格与员工创新行为之间关系的调节作用.利用长三角地区企业82个研发团队的实证数据表明:在团队层面,情感承诺和任务承诺均对领导风格与员工创新行为之间的关系具有显著调节作用,情感承诺对变革型领导与员工创新行为的调节作用比任务承诺更显著,而任务承诺对交易型领导与员工创新行为的调节作用比情感承诺更显著.研究结果为研发团队领导利用任务承诺与情感承诺提高企业员工的创新行为有重要的实践意义.     

作业互依性与目标设置对团队后援行为的影响

目的:通过实验探索作业互依性与目标设置对团队后援行为及团队满意度的影响.方法:实验为被试间设计,实验任务采用“员工素质评价”任务,作业互依性与团队目标分别设置为两个水平,30组三人团队参与了实验.结果:作业互依性对后援行为及团队满意度的主效应显著,作业互依性越高,团队后援行为和团队满意度的水平越高;而目标设置对这两者的...     

新创企业绩效反馈对知识搜索时机决策的影响:情境焦点的调节作用

目的探究情境焦点在新创企业绩效反馈与知识搜索时机决策关系中的调节作用。方法以80名新创企业中高层管理人员作为被试开展准实验研究。结果 (1)实际绩效高于预期绩效时,新创企业管理者倾向采用跟随搜索;而实际绩效低于预期绩效时,新创企业管理者倾向采用领先搜索。(2)情境促进焦点负向调节企业绩效反馈与跟随搜索的关系,但正向调节企业绩效反馈与领先搜索的关系。(3)情境预防焦点与企业绩效反馈的交互效应分别正向影响领先搜索和跟随搜索。结论新创企业绩效反馈对知识搜索时机不仅有直接影响,而且还受到情境焦点类型的调节作用。     

What to do next: Using problem status to determine the course of action

Formal decision support tools are little used in engineering design. This paper explores the reasons for this and presents a method which is tailored to problems characterized by teams of stakeholders with inconsistent views who generate multiple alternatives and criteria, and who work to reach consensus. This method is especially designed to support activity when much of the information is qualitative, immature, and there is a diversity of views. The methodology assists the team in determining which alternative attributes to invest time in refining in their effort to reach consensus. The underlying mathematical structure (a Bayesian model of multi-attribute team decision making) is presented. This model supports team member belief about an alternative's ability to meet a criteria on two dimensions, knowledge and confidence. The methodology forces recording the rationale used to reach the final decision. A running example is used to explain the details.This research has been supported by the National Science Foundation under grant DDM-931996. The opinions in this paper are the authors' and do not reflect the position of the NSF or Oregon State University.     

基于决策树的产品造型与可用性关系研究

提出了基于决策树的产品造型与可用性关系研究方法。首先,分析了产品的造型要素和可用性评价指标。其次,采用被试内实验设计方法,测量任务完成时间、任务执行过程的出错情况以及用户满意程度。最后,应用决策树对实验数据进行挖掘。结合手机进行研究,发现手机的造型要素与可用性之间存在一定的关系,结果表明该方法是正确可行的。     

Analytic Cognitive Task Allocation: a decision model for cognitive task allocation

This paper introduces Analytic Cognitive Task Allocation (Analytic CTA) as a decision model for cognitive task allocation. Analytic CTA can support system designers systematically analyse alternative allocation choices, evaluate them through criterion-based quantitative judgements and integrate partial judgements towards a final allocation decision. Analytic CTA was applied in the design of cognitive task allocation by testing three hypotheses. The hypotheses postulated that Analytic CTA can effectively support system designers in three ways: (a) in the identification of task requirements; (b) in the definition of design trade-offs between human allocation and automation; and (c) in the derivation of the allocation decision. Two groups of system designers allocated cognitive functions from three task scenarios in production planning and control. The experimental group, which was supported by the decision model, made allocation decisions which expressed weak preference for either human allocation or automation, consistent with the experimental tasks which had been selected as to elicit weak preferences. The control group relied on the early selection of an automation technology as the means of structuring the design problem. This involved reducing the task to a version suitable for automation, introduced a pro-automation bias and resulted in allocation decisions expressing strong preference for automation. These results were found in support of the experimental hypotheses.     

基于案例推理的企业项目管理决策支持系统的研究

基于案例推理方法的基本原理,将案例推理方法应用于项目管理辅助决策支持分析,论述了基于案例推理的项目管理决策支持系统中的一些关键步骤,研究了项目管理中项目任务问题案例的知识案例表达、属性权重分析和近邻方法相结合的检索模型,实现了案例检索和匹配,提出了辅助项目任务问题案例辅助决策支持系统的结构,开发了原型系统,并给出应用实例．     

团队学习内容的探索性研究

以往研究重视对团队学习过程的描述,忽视对团队学习内容的探讨。本研究在杭州的5家企业选取了30个团队,从中选取1名团队成员进行半结构访谈,对团队学习内容进行探索性研究。研究采用内容分析技术对访谈资料进行分析,结果表明:(1)团队学习具体内容包括11个类别的知识和信息,其分别与团队任务、团队过程、工作技能以及人际关系有关;(2)团队成员重视在工作、任务及技能等方面知识与信息的交流,忽视对人际关系等知识与信息的交流。     

A Process-Based Explanation of the Psychic Distance Paradox: Evidence from Global Virtual Teams

Previous research has found evidence of a counter-intuitive positive relationship between psychic distance and performance, which has been labeled the “psychic distance paradox”. However, there is a dearth of literature explaining the causal mechanisms that elucidates such a positive relationship. Studying the effect of team-level psychic distance on the performance of global virtual teams, we build on the input-process-outcome framework of team research, which allows the integration of process variables to provide new insights into the underlying coherences of the psychic distance paradox. These variables include the team members’ expectation of challenges as well as the level of team effort toward the task. The team members’ motivational cultural intelligence is introduced to the model as a moderating factor. The data support the hypothesized causal path. The findings start unveiling the psychic distance paradox through the integration of the literatures on psychic distance and global virtual teams.     

Team Member Perceptions of Alternative Decision Analysis Approaches

This research evaluated team members’ perceptions of alternative decision analysis approaches when they were asked to analyze a simple or complex data set under a time constraint. There has been significant work done to understand what criteria should be included in this class of problems. However, less work has been done examining the selection of a specific decision analysis approach. This is an area of concern since research has shown that selecting a different decision analysis approach can change the results even when the same data is analyzed. This research effort is a preliminary look at perceptions of alternative decision analysis approaches. A mixed method study analyzing quantitative and qualitative data was completed. Teams were assigned to use one of five different decision analysis approaches, including Weighted Sum, SMART, TOPSIS, AHP, and ELECTRE I. After applying the approach to either a simple or complex data set, team members were surveyed to determine perceptions including comfort with the approach, its results, and ease/difficulty of explaining the approach to coworkers. Discussions were also held with team members to gain additional insights. The study indicated that team members preferred less technically challenging decision analysis approaches, such as Weighted Sum and to a lesser degree SMART, when they were using a simple data set because they found the approach easier to use and to explain to others. The more technically challenging decision analysis approaches, such as AHP and ELECTRE I, were preferred with a complex data set because they provided better insight into the problem. Teams in this study did selected different alternatives when they used different decision analysis approaches. Demographic data was also collected but was not found to influence results in this study.     

互动过程变量对复杂问题解决有效性影响机制研究

复杂问题解决过程如何影响任务有效性,团队成员如何认知互动过程的影响机制,越来越受到关注。本研究运用计算机模拟情境任务、群体访谈和定性内容分析技术研究由54名被试组成的18组三人复杂问题解决任务团队任务过程变量及其对团队有效性影响机制。结果发现有效性高的团队比有效性低的团队更关注过程中的促进因素,认为任务相关互动促进团队有效性;而有效性低的团队较多地报告过程中的障碍因素,强调人际相关互动对团队有效性的影响。结论:不同有效性的团队对互动过程及其对有效性的影响机制存在认知差异。     

基于事件相关电位技术(ERPs)的消费者废旧手机回收方式选择决策研究

采用事件相关电位技术,研究消费者选择废旧手机回收方式的态度与行为决策。以 20名大学师生作为被试,刺激事件（以图片形式呈现）包括二手商贩/个体维修商手机回收、手机运营商设点回收和基于O2O电商平台手机回收3类手机回收方式。被试分别完成60张测试图片的实验任务。被试在评估选择过程中产生了LPP波形,并且不同刺激事件诱发的LPP波幅有明显差异。其中,在中央顶区,以手机运营商设点回收方式所诱发的与情绪有关的LPP波形,在400~500 ms窗口内,其波幅明显高于其他手机回收方式;在枕区,基于O2O电商平台手机回收方式所诱发的与认知有关的LPP波形,在700~800 ms窗口内,其波幅明显高于其他手机回收方式。该实验进一步验证了LPP成分与刺激的重要性、态度评估、注意、记忆、情绪与认知等因素有关,与决策者的决策行为也密切相关。