Salient attributes of two types of helpers: Friends and mental health professionals.

Asked 211 undergraduates to rate the importance of expertness, attractiveness, and trustworthiness for a friend and a mental health professional from whom they might seek help. Three levels of perceived attributes and 2 levels of type of helper were manipulated. Results indicate the salient attributes of a professional were perceived expertness and trustworthiness, whereas the salient attributes of a friend were perceived attractiveness and trustworthiness. The findings are discussed in terms of help-seeking behavior and the perceived credibility of helpers. It is suggested that the perceived credibility of helpers may be dependent upon the perception of trustworthiness in conjunction with the perception of either expertness or attractiveness. (10 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceptions of counselor qualities: Impact of subjects' self-concepts, counselor gender, and counselor introductions.

Examined the extent to which a counselor quality (reputed expertise) and a client quality (self-concept) were interactive with counselor gender and with each other as determinants of Ss' perceptions of the counselor. 105 male undergraduates were split into high- or low-self-concept groups according to their scores on the Tennessee Self-Concept Scale and listened to an audiotape of a male or female counselor who was introduced as an expert counselor or a nonexpert counselor or who was given no introduction. Ss then used the Counselor Rating Form to rate the counselor. Consistent with previous research, the expertness manipulation affected ratings of the counselor, whereas counselor gender alone did not. No interaction between counselor gender and expertness introduction was obtained, although one interaction (for attractiveness) was obtained for S self-concept by expertness introduction. Three-way interactions were obtained for perceived counselor expertness, attractiveness, and trustworthiness. These results suggest that although S self-concept alone does not determine perceptions of the counselor, it is one recipient characteristic that interacts with the counselor characteristics of gender and ascribed expertise. (15 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Power of nonverbal cues in counseling interactions: Availability, vividness, or salience?

Tested 3 explanations for the differential impact of verbal and nonverbal cues on perceptions of counselor expertness, attractiveness, and trustworthiness. These explanations involved cue availability (abundance of nonverbal over verbal cues), vividness (concreteness and imagery-provoking nature of nonverbal cues), and salience—vividness (an interaction between the vividness of the cues and the level of arousal of the perceiver). 45 male and 45 female undergraduates were divided into 6 experimental groups to view tapes of counseling interactions. The tapes included 3 expertness tapes representing 3 levels of verbal/nonverbal cues and 3 attractiveness tapes representing the same 3 levels. The independent variables studied were arousal and number of verbal and nonverbal cues. After viewing both an expertness tape and an attractiveness tape, Ss completed an adjective checklist and an instrument designed to measure dimensions of perceived expertness, attractiveness, and trustworthiness. Findings suggest that cue availability is not a compelling explanation for the power of nonverbal communications, that vividness accounts for differential cue effectiveness with certain dependent variables, and that salience is not a prerequisite for the vividness effect to occur. (49 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Racial and attitudinal factors affecting the perceptions of counselors by Black adolescents.

Presented to 247 Black male and female high school students racial and attitudinal information about a hypothetical male or female counselor and asked them to express their perceptions of the counselor. Attitudinal information about a counselor had a stronger effect than racial information on Ss' perception of the counselor: Counselors portrayed as attitudinally similar were rated significantly higher in attractiveness, trustworthiness, expertness, and social attraction than those portrayed as attitudinally dissimilar. Racial information also influenced perceived attractiveness: White counselors were rated higher than Black ones in attractiveness, although there was no difference in ratings of trustworthiness or expertise. White female counselors were perceived as more expert than their Black female counterparts, whereas the ratings of male counselors were not influenced by the racial variable. Implications for counselor–client relationships and the development of mental health services for minority populations are discussed. (33 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Therapist multicultural competency: A study of therapy dyads.

[Correction Notice: An erratum for this article was reported in Vol 44(1) of Psychotherapy: Theory, Research, Practice, Training (see record 2007-04278-014). The fifth author's name should be spelled as follows: Alexa Mislowack.] This study examined the role of therapist multicultural competence (TMC). Fifty-one therapy dyads completed measures of therapist multicultural competency, working alliance, and their satisfaction with therapy. Clients also completed measures of therapist attractiveness, expertness, trustworthiness, and empathy. Results showed strong associations between clients' ratings of TMC and ratings of the working alliance, therapist empathy, and satisfaction. Clients' combined rating of therapist expertness, attractiveness, and trustworthiness were not associated with their TMC ratings but were significantly associated with therapists' self-appraised TMC ratings. Therapists' ratings of their TMC were associated with their ratings of the working alliance and satisfaction with their work. Results are discussed in the context of the relevant literature, as are implications for training and research. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The effects of a paradoxical intervention on therapeutic relationship measures.

Compared paradoxical (PIs) and nondirective interventions (NDIs) along core therapeutic conditions and therapist–client relationship issues (attractiveness, expertness, trustworthiness) in 2 experiments to explore criticisms that PIs are manipulative and not genuine. In Exp I, 4 advanced doctoral students rated 4 tapes (2 NDIs and 2 PIs with high- and low-core conditions) for levels of warmth, empathy, and genuineness. Results show that although both NDI and PI high-core-condition tapes were rated high in empathy, warmth, and genuineness, the NDI high-core-condition tape was rated higher. In Exp II, 133 undergraduates rated the same tapes for therapist–client relationship variables. Results show that the PI was rated higher than the NDI in counselor expertness. It is suggested that findings challenge criticisms that PI is contraindicated for use in therapy because of properties that might interrupt or undermine the therapeutic process. An excerpt from one tape is included. (24 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Self-concept and self-esteem as moderators of client transference.

Operationalized transference as (a) the similarity of clients' perceptions of their therapist and their perceptions of their parents and (b) therapists' ratings on a transference scale, Therapy Session Check Sheet (TSCS; H. Graff and L. Luborsky, 1977), and examined the moderating role of self-esteem and ego development on client transference. Ss were 62 clients (aged 19–63 yrs) who were already involved in therapy, and 29 therapists (aged 25–61 yrs). The Barrett-Lennard Relationship Inventory (G. T. Barrett Lennard, 1962, 1973) measured the facilitative conditions (regard, empathy, and unconditionality) and therapist–parent similarity and the TSCS measured the therapists' perceptions of transference. Additional measures were the Ego Identity Scale (A. L. Tan, et al, 1977) and the Rosenberg Self-Esteem Scale (M. Rosenberg, 1979). Results support the idea that self-esteem and ego development impact a client's view of the therapist and parental figures and are associated with therapists' views of transference. Persons with low ego identity and low self-esteem tended to see their therapists and parental figures more dissimilarly; and the more transference that a therapist perceived, the greater the tendency for the client to have low ego identity. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceptions of Counselor Characteristics: Contributions of Counselor Sex, Experience, and Disclosure Level.

Strong proposed that expertness, attractiveness, and trustworthiness may enhance the counselor's ability to influence clients. In a counseling analogue the present study assessed the effects of counselor sex (male or female), experience (expert or nonexpert), and self-disclosure level (high or low) on perceived expertness, attractiveness, and trustworthiness. Results indicated that (a) expert counselors were rated more expert than nonexpert; (b) female experts were rated more expert than female nonexperts, but male experts and nonexperts were not different from one another; (c) high-disclosing counselors were perceived as more attractive than low-disclosing counselors; (d) expert and nonexpert high-disclosing counselors were more attractive than expert low-disclosing counselors; (e) low-disclosing counselors were rated more trustworthy than high-disclosing counselors; and (f) low-disclosing female counselors were rated more trustworthy than high-disclosing female counselors, but male high- and low-disclosing counselors were not different from one another. Additional findings are presented, and implications of the results concerning counselor sex are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceived counselor characteristics, client expectations, and client satisfaction with counseling.

Examined (a) the relationship between perceived counselor expertness, attractiveness, and trustworthiness and client satisfaction; (b) the relationships between specific client expectations on perceived counselor characteristics and client satisfaction; and (c) the effects of actual counselor experience level on perceived counselor characteristics and client satisfaction. The 55 counselors who participated in the study were either beginning or advancing practicum students, doctoral-level interns, or PhD counselors; clients were 72 students who sought help at a university counseling center. Clients completed an Expectations About Counseling (EAC) questionnaire before entering counseling, as well as the Counseling Evaluation Inventory (CEI) and Counselor Rating Form (CRF) after several weeks of counseling. CRF and CEI were correlated, but EAC scores were not strongly related to the CEI or CRF scores. Actual counselor experience level did not differentially affect CEI or CRF scores. Findings are discussed in terms of several variables (e.g., legitimate power, source variables, and client satisfaction) that may differentially affect the influence process over time. (32 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effects of counselor disability status on disabled subjects' perceptions of counselor attractiveness and expertness.

Examined the influence of client–counselor group membership similarity, counselor reputational cues, and counselor attending behavior on disabled Ss' perceptions of counselor's attractiveness and expertness. 18–53 yr old physically disabled Ss viewed a series of vignettes portraying a counselor–client interaction. After viewing each vignette, Ss rated counselor expertness and attractiveness on subscales of the Counselor Rating Form. No main effect was found for group membership similarity or expertness on either ratings of attractiveness or expertness. However, a significant main effect was found for Counselor Attending Behavior on ratings of expertness and attractiveness. In addition, a significant 2-way interaction between Counselor Attending Behavior and Counselor Disability Status was found for both ratings. Results do not support the belief that client–counselor group membership similarity favorably influences client perceptions of counselor expertness or attractiveness. (36 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

"Therapist Multicultural Competency: A Study of Therapy Dyads": Correction.

Reports an error in "Therapist Multicultural Competency: A Study of Therapy Dyads" by Jairo N. Fuertes, Thomas I. Stracuzzi, Jennifer Bennett, Jennifer Scheinholtz, A. Mislowack, Mindy Hersh and David Cheng (Psychotherapy: Theory, Research, Practice, Training, 2006[Win], Vol 43[4], 480-490). The fifth author's name should be spelled as follows: Alexa Mislowack. (The following abstract of the original article appeared in record 2006-23019-010.) This study examined the role of therapist multicultural competence (TMC). Fifty-one therapy dyads completed measures of therapist multicultural competency, working alliance, and their satisfaction with therapy. Clients also completed measures of therapist attractiveness, expertness, trustworthiness, and empathy. Results showed strong associations between clients' ratings of TMC and ratings of the working alliance, therapist empathy, and satisfaction. Clients' combined rating of therapist expertness, attractiveness, and trustworthiness were not associated with their TMC ratings but were significantly associated with therapists' self-appraised TMC ratings. Therapists' ratings of their TMC were associated with their ratings of the working alliance and satisfaction with their work. Results are discussed in the context of the relevant literature, as are implications for training and research. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Differential perception of counselor behavior.

Investigated questions raised by previous research by A. Barak and M. B. LaCrosse (1975) regarding perceptions of counselor behavior. 127 undergraduates in 3 groups viewed a film of interviews given by Ellis, Perls, or Rogers and rated them on 36 bipolar items (Counselor Rating Form). Results indicate that the perceived dimensions of expertness, attractiveness, and trustworthiness were reliable as measured by the Counselor Rating Form and were moderately intercorrelated. Significant between- and within-counselor differences were found. Results are discussed in terms of perceived counselor behavior, and questions are raised concerning the source of individuals' perceptions. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Impact of counselor gender and counselor sex role orientation on perceived counselor characteristics.

Assessed the influence of counselor (C) gender (male or female), C sex role orientation (traditional or egalitarian), S's sex role orientation (masculine, feminine, or androgynous), and client problem type (sex role related or not sex role related) on female Ss' judgments of their comfort with disclosing to Cs and their perceptions of the C's attractiveness, expertness, and trustworthiness. Results show that (a) S's ratings of comfort in disclosing was greater with female rather than male and with egalitarian rather than traditional Cs; (b) female egalitarian Cs were perceived as most expert, whereas female traditional Cs were perceived as least expert, and (c) male traditional Cs were perceived as least trustworthy. The presence of C gender and C sex role effects and the absence of effects as a function of problem type and Ss' sex role orientation are discussed. Suggestions are made concerning the need for more consistent definition of sex role orientation and designation of problem type. (21 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Changes in trainees' intention use and volunteer clients' evaluations of sessions during early skills training.

Volunteer clients (N = 96) evaluated sessions conducted by prepracticum trainees prior to and after the trainees received instruction in interpersonal–psychodynamic therapy. The relationship between changes in therapeutic style, measured by intension use, and changes in volunteer clients' session evaluations were examined with growth curve analyses. After training, trainees increased their focus on client emotions and on the therapeutic relationship and decreased their verbal activity. Increased session smoothness was related to decreases in trainee verbal activity and to increases in trainee flexibility. Increases in volunteer clients' perceptions of trainee expertness, attractiveness, and trustworthiness were related to trainees' increased focus on client emotions and increased focus on the therapeutic relationship and to decreases in confrontation. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Interpersonal influence process in real-life counseling: Investigating client perceptions, counselor experience level, and counselor power over time.

Examined the interpersonal influence process within an actual counseling context over an average of 8 sessions. Counselors were either beginning or advanced practicum students or doctoral interns (n?=?27); clients were 31 students who sought counseling at a university center. Before and after counseling Ss completed the Counselor Rating Form, the Expectations about Counseling measure, and the Counselor Perceptions Questionnaire. Results indicate that (a) the actual counselor experience level did not affect client perceptions of the counselor; (b) perceived counselor expertness, attractiveness, and trustworthiness changed over time, but not in the same direction across counselors; (c) different levels of client need did not affect clients' perceptions of counselor characteristics; and (d) counselors rated as highly attractive indicated they had more therapeutic power over clients than counselors rated as moderately attractive. (46 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Premature termination at a university counseling center.

Predicted that 3 sets of variables would discriminate between clients who returned for scheduled appointments following intake and clients who did not: (a) client perception of the intake counselor as expert, attractive, and trustworthy; (b) agreement of client and counselor on the presenting problem; and (c) client satisfaction with the intake interview. To test this prediction, 134 university students (mean age 22.9 yrs) completed the Client Satisfaction Questionnaire, a counselor rating form, and a client problem identification questionnaire after an intake interview. 30 of these Ss dropped out of counseling and 104 continued. It was found that client satisfaction and perceptions of trustworthiness and expertness were related to Ss' returning for scheduled appointments. No differences between continuers and dropouts were found with respect to client perceptions of counselor attractiveness or client–counselor agreement on problem identification. (17 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)