| 互联网医患功能沟通质量综合评价研究 |
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| 引用本文： | 熊玉琦,陈海红,梁辰,施娣,龚斐,张新平,王蕾,朱小平.互联网医患功能沟通质量综合评价研究[J].中国卫生质量管理,2021,0(6):063-65. |
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| 作者姓名： | 熊玉琦 陈海红 梁辰 施娣 龚斐 张新平 王蕾 朱小平 |
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| 作者单位： | 武汉大学中南医院 |
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| 摘 要： | 在前期研究基础上，参考TOPSIS综合评价法，对我国互联网医患功能沟通质量进行综合评价。比较了不同患者主动程度组、不同医院级别组、不同医生职称组的沟通质量水平差异，认为在互联网医患沟通中，提升患者主动程度、选择高级别的医院和高职称的医生，对于促进互联网医患功能沟通质量水平提升具有重要意义。
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| 关 键 词： | 互联网医疗 医患沟通 功能沟通 沟通质量 综合评价 |
Comprehensive Evaluation of the Quality of Internet Doctor-Patient Instrumental Communication |
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| XIONG Yuqi,CHEN Haihong,LIANG Chen.Comprehensive Evaluation of the Quality of Internet Doctor-Patient Instrumental Communication[J].Chinese Health Quality Management,2021,0(6):063-65. |
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| Authors: | XIONG Yuqi CHEN Haihong LIANG Chen |
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| Affiliation: | Zhongnan Hospital of Wuhan University, Wuhan |
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| Abstract: | On the basis of the previous research and referring to TOPSIS comprehensive evaluation method, the quality of Internet doctor-patient instrumental communication in China was comprehensively evaluated. The different active levels of patients, hospital levels, different doctor titles were compared on group communication quality. It showed that during the Internet doctor-patient communication, improvement of the patients active level, selecting a high-level hospital and high title of doctor were of great significance for promoting the quality level of Internet doctor-patient instrumental communication. |
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| Keywords: | Internet Medical Service Doctor-Patient Communication Instrumental Communication Quality of Communication Comprehensive Assessment |
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